Job Description

:About the Role:Grade Level (for internal use): 09The TeamThe current position is within the Real Estate Industry Content team, which collects asset-level and aggregate data on 924 public and private real estate companies in North America, Europe, Asia, and Emerging Markets. Currently, we track around 100,000 properties across 43 countries in more than 300 fields. These properties are categorized into various types, including multi-family, office, regional malls, shopping centers, industrial, healthcare, data centers, and hotels, as well as Property Green Ratings. Our team has footprints in India, the Philippines, and Pakistan, focusing on providing accurate and timely data to our clients.The ImpactThis role involves leading a team of Data Researchers and overseeing the planning, prioritization, and execution of projects, initiatives, and processes. It requires sound coordination with other Assistant Managers and Managers across global offices to ensure accurate and timely data processing and quality checks.What\'s in it for YouThis is an opportunity to lead the Real Estate Industry Content team in Ahmedabad, which consists of 14 individual contributors and is growing. You will manage daily collection, quality check, and maintenance processes, contributing to the achievement of broader team goals.We seek a candidate who is highly competitive, dynamic, and able to perform under pressure. You should work creatively and collaboratively to achieve individual and team-specific benchmarks. If you thrive in challenging environments and are determined to deliver business goals, this role in Industry & Asset Data will meet your expectations.ResponsibilitiesLead a team of 14 Data Researchers.Manage the day-to-day workflow and performance of the team to ensure accuracy, timeliness, and efficiency.Uphold the vision, objectives, and values of SPGMI.Collaborate with other local and global leaders to achieve departmental goals.Handle special projects assigned on an ad-hoc or urgent basis.Coordinate with upstream and downstream teams to ensure smooth operations with minimal interruptions.Proactively identify, escalate, and troubleshoot system-related issues.Drive initiatives and suggest lean ideas to improve business efficiency, including process automation projects.Multi-task while following a flexible schedule to meet deadlines.Ensure clear and seamless communication across levels and teams.Manage the performance review process, talent development, and talent management of the team.Identify individual strengths for appropriate delegation.Conduct weekly check-ins to discuss updates, statistics, and other information.Ensure the team consistently meets key performance indicators to improve business performance and achieve operational excellence.Supervise operational management with a focus on surpassing client expectations and maintaining SLAs and KPIs.Establish employee goals, conduct performance reviews, and adhere to performance management, talent management, workflow discipline, and internal quality standards.Track productivity and quality metrics (KPIs) to ensure optimum operational efficiency, conduct internal audits, report non-conformances, identify root causes, and implement corrective actions in collaboration with the team and stakeholders.What We\'re Looking ForProven ability to work with minimal direction and maintain focus on routine tasks.Strong subject matter expertise in Real Estate Industry Content and understanding of data collection processes, with 3-5 years of experience in real estate workflows processing.High ethical standards, both personally and professionally, to maintain team transparency.People management skills with the ability to build and motivate a team.Flexibility to work various shifts, including night shifts on a rotational or as-needed basis.Capacity to give and accept feedback constructively and provide coaching to the team.Exceptional oral and written communication skills.Effective problem resolution skills through coordination of multi-site stakeholder management.Ability to communicate with people at different organizational levels and across various cultures.Strong organizational skills to prioritize work and meet deadlines.High ethical standards to maintain transparency within the team.Basic QualificationsExcellent presentation, communication, multitasking, and project management skills.Advanced proficiency in MS Excel and basic SQL with DBMS.Participation in LEAN/RPA projects, with certification as a LEAN Facilitator and Lean Champion.Advanced knowledge of Pathfinder features and usability, along with WEST, WESTx, and CTS.Relevant people management experience is an added advantage.Education: Graduation/BBA/BA, etc.This is an opportunity to lead the Real Estate Industry Content team in Ahmedabad. The candidate will be responsible for the day-to-day work and performance at both the business and team levels. The ideal candidate should have a proven track record in managing different projects individually and as part of a team. Strong communication and coordination skills with upstream and downstream teams are essential to ensure smooth performance. Proficiency in Excel, LEAN, basic SQL, and automation concepts is required. The candidate must be proactive in identifying business issues, capable of multitasking, and flexible in meeting deadlines for planned and urgent projects. High ethical standards, both personally and professionally, are crucial to maintaining team transparency and upholding the culture of S&P Global.About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit .What\'s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)Job ID: 306186
Posted On: 2024-09-05
Location: Ahmedabad, Gujarat, India

S&P Global