Job Description

Responsibilities:

India Office\'s Infrastructure Management

• Ensuring the upkeep of our India office environment to meet world-class standards by collaborating with contractors, serviced space providers and building management for necessary modifications/upkeep as needed

• Where required, working with service providers, building Management and other tenants to resolve issues

• Managing your direct reports, office serving staff and other contractor staff responsible for upkeep of Company office\'s

• Management of opening, efficient & effective operations and closing of office

Vendor Management

• Contract management for existing and new vendor agreements (including maintenance agreements) - making sure they remain price competitive and that the service is of high standard

• Adept at managing administrative activities involving purchase of equipment, maintenance of procurement, housekeeping, safety, security etc.

• Collaborate closely with service providers and vendors to facilitate day-to-day operational activities

• Putting in place new vendor contracts (where required) in compliance with procurement policies

• Management of issues that arise from administration work flow contracts e.g. equipment maintenance / faults, phone / data card connection issues etc.

• Responsibility for the management of all invoices (and associated coding) relating to the management of the India office\'s, including but not limited to stationery, telephone, broadband, phone system and photocopier re-charges, food orders, office utilities etc.

• Maintaining office infrastructure and facilities. Implementing all budgeting and cost control measures.

Event and administrative Management

• Assist with planning and organizing company events and celebrations.

• On an ad hoc basis, support on client projects e.g. event management, conducting basic research work

Front Office management responsibilities

• Greet and welcome visitors with a warm and friendly demeanor, making them feel valued and comfortable. You will be the face of the Company.

• Answer incoming calls promptly, transfer them to the appropriate departments or individuals, and take accurate messages when necessary.

• Manage the reception area and ensure it is clean, organized, and presentable at all times.

• Assist with scheduling appointments, meetings, and conference room bookings, ensuring efficient use of resources.

• Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.

• Maintain office supplies and place orders when necessary, ensuring adequate stock levels.

• Managing Petty Cash for office admin requirements.

• Adhere to security and confidentiality policies, ensuring the safety of sensitive information and access control measures.

• Handle customer inquiries and direct them to the appropriate individuals, demonstrating strong problem-solving skills.

• Handle ad-hoc administrative projects and tasks that arise during daily office operations.

• Address employee concerns and issues related to facilities and office administration promptly and efficiently.

MINIMUM REQUIRED QUALIFICATIONS

Candidate should be a graduate.

WORK EXPERIENCE

• Should have a minimum of 5 years\' experience in Facilities Management, Front office and Office Administration activities

• Good communication, fluent in English & Hindi languages and interpersonal skills.

• Computer and IT literate - Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.

DESIRED/PREFERRED SKILLS

With a strong track record of professionalism and support for our clients, Seamless has built its business on dedicated individuals who bring value and experience to the business and its clients.

Below are the desired and preferred skills of this position:

• People management skills - someone with a pleasant personality, who enjoys engaging with people

• The ideal candidate should be a self-starter with a natural ability to multi-task

• A naturally inquisitive and action-oriented mind-set with high standards and an eye for detail

• An ability to work under pressure and handle difficult situation.

• Good customer service skills, with the ability to handle various personalities and situations with tact and diplomacy.

HOW TO APPLY

If you would like to be considered for this role at Seamless, please send your CV with an introduction letter and salary requirements to:

Sannam S4