Job Description

Job Title : Assistant IT Manager D2C, Product (Premium Beauty)
Job Location : Bangalore / Mumbai HO

ABOUT UNILEVER:
Be part of the world\xe2\x80\x99s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life \xe2\x80\x93 giving us a unique opportunity to build a brighter future.


Every individual here can bring their purpose to life through their work. Join us and you\xe2\x80\x99ll be surrounded by inspiring leaders and supportive peers. Among them, you\xe2\x80\x99ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\xe2\x80\x99ll work to help you become a better you.

OVERVIEW

We are hiring for Associate Product/Program Manager roles to deliver consumer and marketing technology agenda for India\'s largest brands.
The Job role will include-

• Partnering with Brand Leaders and Tech Teams
• Feature and CX Requirement design
• Strategy and Product Roadmap development
• DevOps Management and Product delivery
• Change management to drive product and analytics usage.

TEAM CONTEXT

You will be part of UniOps In-Market Technology team, working as a part of the Digital Marketing / Consumer Experience vertical, partnering 5+ brands in the Premium Beauty Business Unit to deliver across their tech and analytics requirements across DTC websites and ECommerce.

EXPECTED WORK

The role requires to deliver strategic and local/global IT solutions for end-to-end business goals and achieving the golden digital consumer journey. To ensure that the digital agenda for deliver program is landed well and is able to deliver the desired business value, the following aspects of technology management are of vital importance.

• 
  Management, maintenance, and development of a website
• 
  Designing web pages, updating content, ensuring website security, troubleshooting technical issues, and analyzing web traffic
• 
  May also work on optimizing the website for search engines, developing web-based applications, and integrating multimedia elements such as video and audio
• 
  Other responsibilities may include managing email campaigns, overseeing social media accounts, and maintaining a consistent brand image across the website and related online platforms.
• 
  Analyzing and interpreting data related to website traffic and user behavior including tasks such as monitoring website traffic, analyzing user engagement metrics, tracking online advertising campaigns, and identifying areas for website improvement
• 
  Optimizing website content to improve user experience, developing and implementing strategies to increase website traffic, and conducting user surveys and other research to gather data on user behavior
• 
  Other responsibilities may include creating reports and presentations to communicate insights to key stakeholders, collaborating with web development teams to implement data-driven changes, and staying up-to-date with industry trends and best practices in web analytics.

Project Governance

• 
  Governing the project(s) E2E with a clear expectation out of the solution being curated/enhanced.

Vendor Management

• 
  Accountable for managing a team of 10+ who will help curate the required documents and perform internal IT testing before releasing to business users.
• 
  Review the vendor task sheet and spot opportunities to automate the processes which requires no human decisions.
• 
  Engage with vendors for creative solutions & fixes for the business issues.

Project Delivery

• 
  The key responsibility is to strategize a solution to a business problem and engage with teams to deliver best in class solution.
• 
  The delivery of the project needs to be On Time with no business disruptions.
• 
  Strategizing and implementing adoption strategies for the application(s) delivered to solve a business problem.
• 
  Budget management for various IT practices and innovations within Project management like testing, devops practices, UAT cycles etc to make the operations more robust.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS

• 
  3-5 years of webmaster / web analyst role
• 
  Working knowledge on HTML, CSS, Shopify and Javascript
• 
  Understanding of content publishing and general web hygiene (Lighthouse, CDN, web security)
• 
  Understanding of data driven marketing - tag managers, events, cookies and 1P data