Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Assistant Front Office ManagerProperty and Asset ManagementWhat this Job InvolvesExperience Candidate should have 4 to 6 years of work experience in Front Office/Guest Relations in Luxury 5 Star hotels. A suitable candidate would be someone who is currently working as a Duty Manager/Guest relations Manager in hotel.

• Selects, trains, develops, schedules and manages the performance of direct subordinates (receptionists) to ensure the efficient running of front office operations.
• Identifies training needs, plans training activities and oversees their implementation for all front office sections. Follows up to ensure compliance and efficiency of training activities
• Coordinates front office duties with various departments such as Housekeeping, Engineering and Security to ensure that all business park occupants and visitors are given friendly and caring service from their arrival until their departure in a welcoming, safe and secure environment.
• Schedule, facilitate, conduct, and participate in Client meetings. Record and track the minutes of the meetings; follow through and co- ordinate with various departments for resolution of complaints/queries
• Keeps abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that all front office staff are able to answer guest requests and questions
• Conduct and facilitate events for Clientsxe2x80x99 engagement as per the guidelines and plan from the management
• Accomplishes a set of administrative duties such as leading and attending meeting, preparing reports, trackers, powerpoint presentations and memos and other specific duties related to the job function
• Carry out other tasks as directed by CRM Head.
• Willingness to travel to other sites of Brookfield Properties.

Key Attribute

• Good at oral and written English
• Interpersonal skills
• Customer service orientation
• Enthusiastic and pleasant personality
• Knowledge of grooming standards of international luxury hotels
• Friendly, caring and ability to create a rapport
• Building teamwork
• Developing others
• Motivating others
• Planning/ Organization
• Problem solving & Decision making
• Adaptability/ Flexibility
• Concern for quality
• Influence
• Initiative
• Managing performance
• Results oriented
• Teamwork/ Cooperation
• Cross cultural sensitivity
• Listening and Oral Skills
• Analytical thinking
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint

Sound like the job youxe2x80x99re looking for? Before you apply, itxe2x80x99s also worth knowing what we are looking for:Any Bachelorxe2x80x99s degree. youxe2x80x99ll need between Two to Four yearsxe2x80x99 experience in Facility Management. A working knowledge of any major vertical industry will also be very helpful.An eye for detailYouxe2x80x99ll have an eye for detail and an ability to analyse qualitative and quantitative information xe2x80x93 and translate this into strategic deliverables.Great organisational skillsYouxe2x80x99ll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your teamxe2x80x99s or clientxe2x80x99s changing requirements.What you can expect from usYouxe2x80x99ll join an entrepreneurial, inclusive culture. One where we succeed together xe2x80x93 across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Keep your ambitions in sight and imagine where JLL can take you...Apply today!Location:On-site xe2x80x93Bengaluru, KAIf this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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