Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Facilities Manager
Work Dynamics

What this job involves:
People Management
Recruitment, Performance Management and Review, Training, and succession planning

• Ensuring all staff is competent to perform their jobs and improve quality of vendor deliverables on day-to-day operations
• Team oversight / performance management and mentorship
• Establish and maintain working relationship with Learning Team in order to leverage administrative duties such as onsite support, and pre-/post- work plan tasks.

Onsite operations and day to day activities

• Manage the daily operational activities of the reception, Service Ambassadors, Event team to ensure smooth operations
• Drive HX and events.
• Daily briefing of Executives to ensure better delivery on day-to-day operations
• Taking facility rounds on daily basis and share the observation points to respective teams
• Employee assistance & receive employee feedback on any concerns / support required for any facility/ ad hoc requests
• After office hours facilities assistance response.
• Ensure all operational and safety procedures are taken care as per SOP
• Conduct planning and operational meetings with Learning Team, IT and instructors as required ensuring smooth coordination of events.

Weekly meetings, team huddles, tracker, and other reporting

• Updating client on Major activities on site (weekly 1:1, MMR, QBR)
• Team meetings and briefing
• Reporting for JLL
• To prepare daily, weekly, fortnightly, and monthly reports and share to client in addition to weekly connect
• Preparing periodic reports for management and operational teams on various pre-defined parameter- Initiate and perform control measures,

Client Engagement and Workplace Experience

• New hire onboarding, office tours (virtual/onsite)
• Employee delight activities and employee culture support
• Formal and informal catch up with clients / employees

JLL related audits and processes

• To maintain updated documentation as per directives set forth in the OPS AIDE manual.

Helping

• To raise proactive tickets and monitor reactive tickets
• To reach out to requestor for further information and close open tickets.
• Coordination to resolve open tickets/ ticket data analysis

H&S, Office Environment and Workplace Ambassador

• Conduct regular site walks to review safety onsite.
• Tracking other ambassador activities

Sound like you? To apply, you need to be:
Candidate should be from Hotel/ Hospitality Management background with 4-5 years of experience with excellent communication skills, Should have hands on experience on people management to manage big team

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.