Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Facilities Manager

Work Dynamics

What this job involves

Delivery of Client Satisfaction

AFM will be responsible for managing all aspects of the facility management service delivery system at NTT DATA.

AFM is accountable for the achievement of all the key performance indicators.

Operations and maintenance, interface with senior managers in NTT DATA real estate / Facility team and business units.

Coordination with other key managers within NTT DATA and achieve customer satisfaction. Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests

Drive the account plan to deliver high quality results which exceed the client\xe2\x80\x99s expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle\xe2\x80\x99s business. Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform.

Work with the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators. Proactively solicits and responds to feedback and input from client

Establishes and maintains effective relationships with customers and gains their trust and respect

Builds and Manages High Performing Teams

• Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
• Ensure client satisfaction score achieved as per SLA
• Have a seamless interface into NTT DATA Location Spoc.
• Demonstrate leadership, responsiveness and creativity.
• Understand the Facilities Management scope and develop client specific processes and procedures in consultation with Account Manager / Facility Manager and ensure implementation.
• Support NTT DATA in the implementation of short and long-term projects.
• Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting.
• Ensure compliance with JLL minimum audit standards.
• Any other additional responsibilities assigned from time to time based on the client scope deliverables
• Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule.
• Ensure implementation of Safe work practices
• Implement regular inspections of the facility on energy conservation, maintenance practices, utility management, Housekeeping services, Maintenance of pest control, indoor plants and landscaping and building maintenance with risk management procedures.
• Implement the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment
• Provide training to on-site teams on equipment procedures and implementation.
• Support service delivery teams on equipment maintenance and upkeep.
• Conduct regular inspections to ensure that the procedures are being followed and updated as required.
• Ensure labor & Statutory compliance are tracked and monitored from time to time for all monthly / quarterly audits.
• Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
• Maintain Housekeeping equipment in all working conditions and apply all checks and control mechanism.
• Ensure adequate control measures on all facility inventory for both engineering & soft services
• Co-ordinate for all client events and hospitality management including overseeing cafeteria requirements.
• Prepare / provide input to the site monthly report to be submitted to client.

Putting best practices in place

Looking for diverse (female) candidate who involves in teamwork, as you\xe2\x80\x99ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you\xe2\x80\x99ll develop tools that help measure the technical team\xe2\x80\x99s performance on a quarterly or annual basis.

Sound like you? To apply, you need to be:

A technical hands on expert

An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years\xe2\x80\x99 experience in facilities operation. A strong background in troubleshooting processes is a big plus.

Good communicator

Do you have an excellent command of spoken and written English language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.

Education and experience

• BE/ Diploma in Electrical engineering with a minimum of 4 years experience as Facility manager
• Implementation knowledge on ISO 14001, OHSAS 18001 would be an added advantage
• Understanding of vendor management and AMCs
• Good understanding of safety

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site \xe2\x80\x93Bengaluru, KA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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