Job Description

The Cluster Sales Manager xe2x80x93 Prime Mortgage is responsible for leading and managing a team of mortgage sales professionals across multiple locations within a designated region. The role involves driving sales performance, ensuring high-quality customer service, and developing strategies to increase market share in the Prime Mortgage segment. The Cluster Sales Manager plays a key role in building strong relationships with customers, real estate partners, and financial institutions while ensuring compliance with regulatory guidelines.Key Responsibilities:1. Sales & Business Development:

• Develop and implement sales strategies to achieve mortgage sales targets.
• Drive revenue growth and ensure market penetration in the assigned cluster.
• Identify new business opportunities through networking, partnerships, and referrals.
• Collaborate with real estate developers, brokers, and financial institutions to generate leads.
• Monitor and analyze market trends to adjust strategies accordingly.

2. Team Management & Leadership:

• Recruit, train, and manage a high-performing sales team.
• Set sales targets and KPIs for the team and monitor performance regularly.
• Conduct regular coaching and mentoring sessions to enhance sales effectiveness.
• Foster a positive and goal-driven work culture to ensure motivation and engagement.

3. Customer Relationship Management:

• Ensure superior customer service by understanding client needs and providing customized mortgage solutions.
• Address and resolve customer queries and concerns efficiently.
• Build and maintain strong relationships with high-value customers and corporate clients.

4. Compliance & Risk Management:

• Ensure all sales activities comply with regulatory and company policies.
• Conduct due diligence to prevent fraud and mitigate risk.
• Maintain accurate documentation and ensure transparency in all mortgage transactions.

5. Reporting & Analysis:

• Track and report sales performance, market trends, and competitor activity.
• Provide insights and recommendations to senior management to optimize sales strategies.
• Utilize CRM and sales tracking tools for data-driven decision-making.

Acura Solutions