Job Description

:JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world\'s most prominent corporate and institutional clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .Wholesale Payments Overview

• World\'s largest wholesale payments network - Treasury Services, Merchant Services, Trade and Commercial Card.
• Clients make payments anywhere in the world, in any currency using any method of payment.
• Complete suite of products and services (Payments, Liquidity, Trade and Finance) with real-time insights and expert client advice.
• Payment solutions that cover the full spectrum of treasury and payment services, enhancing ability to manage cost, complexity and risk.
• Within Treasury services, Cash Operations delivers cash management, liquidity and escrow services. These allow clients to execute local and cross-border payments, as well as manage their working capital effectively.
• The candidate will be part of Asia Cash Operations. As Vice President, the candidate will be directly responsible for the day-to-day operations, including transaction processing - payments and receivable, ecommerce payments. The candidate will be leading a 35 member team who provide payments & clearing services encompassing multiple markets across APAC.

Job Responsibilities:

• Manage overall KPI\'s and KRI\'s of the processes.
• Responsible for overall management and oversight of the assigned branches
• Responsible for team performance; training and feedback
• Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations.
• Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations, and control processes.
• Ensure sufficient internal controls and procedures to minimize risk - able to drive the risks and controls agenda including working with local operations managers on external and internal audits/regulatory reviews/inspections
• Manage communication of status updates to stakeholders and Senior Management through scorecards and tracking of milestones and critical path.
• Keeps abreast of new technologies and applications, and their implications for assigned area.
• Recognize and drive regional improvement opportunities arising from local/global situations.
• Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally.
• Implement and maintain robust controls and procedures to mitigate operational risks
• Build exceptional relationship with business partners and stakeholders.
• Ensure implementation of best practices across the assigned branches
• Execute regional projects across the branches in Asia.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, Treasury for efficiency and effectiveness in day to day operations

Required Qualifications, Skills and Capabilities:

• University/Masters Degree with at least 10 years Treasury Services business and Operations experience with good understanding in Payments services. Prior experience working in these fields are preferred.
• Full understanding of Treasury Services business, operations and technology strategy
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFT / ISO & international payment conventions & practices is a must.
• Willingness to take ownership and accountability to deliver business goals - execution to achieve specific desired results.
• Proven leadership experience and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives.
• Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss.
• Strong commitment to providing high standards of quality client service & Commitment to excellence and accuracy, with an ability to make decisions in a fast-paced environment.
• Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes, or requirements.
• Effective time management skills to meet strict deadlines and team objectives.
• Ability to effectively address and manage conflict.
• Ability to communicate pro-actively and openly with internal and external business partners - to executive level.
• Ability to communicate concepts and ideas, both verbally and via documentation, and be able to defend their validity and target messages to different audiences.
• Proven ability to implement and manage change across direct units as well as remote units.
• Strong Risks and Controls mindset. Proven track record in handling audits and regulatory requirements
• Strong team player and be able to work with functional partners/stakeholders to deliver results.

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team:The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase