Area Service Manager Home Appliance (5 10 Yrs) Patiala/chandigarh/surat (after Sales/customer Service)
Job Description
We are hiring for Area Service Manager - Home Appliance company at Patiala, Chandigarh or Surat location. Job Responsibilities :- Responsible for services & maintenance operations- Communicated product quality and market comparisons by creating sales presentations.- Achieving Revenue through Spare parts delivery & marketing- Responsibility of Inventory Management & parts PainingResponsible for achieving KPI - Customer satisfaction index, Call escalation management, Call management, TAT, AMC.- Provide training to All SSD & ASP Technician & provide Technical Support.- Dealer Evaluation & ASP Network Expansion & Participant in Kaizen & 5s Activity.- Conferred with customers about concerns with products or services to resolve problems and drive sales.- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.- Resolved customer complaints while prioritizing customer satisfaction and loyalty.In case interested share your profile ShefaliPeople Pro Consulting (ref:updazz.com)
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Job Detail
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Job IdJD3493946
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear