Job Title -

Area Sales Manager - Business Loan

Place of work

• Mumbai

Business Unit

• Retail Banking

Function

\xe2\x80\x93 Retail Banking

Job Purpose:
The role entails scaling up the business for the Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner.Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.

Roles & Responsibilities:
Acquisition of Business loan customers in the identified segment and reference generation from the specified catchment area

Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.

Collaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/multi-funding requirements and key DST\'s are appropriately incentivized.

Design channel mix strategy and develop constructive relationships with Digital marketplace partners and key alliances

Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice

Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.

Ensure the successful adoption of internal compliances & regulatory framework across the business

Collaborate with the Head of Collections to drive down the net credit loss and delinquency metrics

Managerial & Leadership Responsibilities:
Attract and retain best-in-class talent for key roles in their reporting structure

Educational Qualifications:
Graduate - Any

Post Graduate - Any

Experience:
Minimum of 5 - 8 years of experience in BFSI industry.