Area Manager - Used Car Finance/Senior Area Manager - Used Car Finance
Job Purpose
This position is open with Bajaj Finance ltd.
Job Duties & Key Responsibilities
Duties and Responsibilities - Analysing the date and filter the prospects and assigning to the sales team and rigorous follow up and the closure Payment follow up and clearance of loans and NOC from banks/NBFC till the RC transfer with customer and channel partner Responsible to achieve business & cross sell targets in line with business objective & planned numbers of the region Develop market reading, MIS, competition mapping and future readiness of locations at all times Conduct regular and detailed business reviews with teams, to ensure business strategies are executed as per plan. Collaborate closely with other product groups & functions to enhance value proposition for customers Ability to drive and influence key stakeholders to maximize the results & key deliverables Build an exceptional strong teams of professionals through continuous coaching on training on product offering Own the portfolio by keeping all metrics in line as per plan. Ensuring individual/team meet or exceed all activity standards for prospecting calls, appointments, pitching, documentation and sales closure within TAT on daily basis. Deliver unique customer experience by disbursing the loans within the TAT. Measure teams productivity and implement training measures to bridge the gap to achieve required productivity. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Systems Understanding & Data Tracking & data analysis of key business metrics
Required Qualifications and Experience
Graduate/ Post Graduate from a reputed institute 4 to 6 Years of relevant experience in Call Center/ Pre-Owned Car Business Basic knowledge on PDD management and RC transfer process in sync with regional RTO across locations and channel partner Understanding of CRM & lending system- Salesforce.com & Finnone would be added advantage Working knowledge of MS-Excel and PowerPoint Fast and Agile Can maintain high energy for extended periods of time. Moves fast when required. Ability to engage and listen to external partners/ clients Excellent communication skills and presentation skills