Area Manager
Year Piplod, Surat, Gujarat, India
Job Description
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Job Title: Area Manager - Coffee Culture Position: Area Manager - Coffee Culture Job Summary: The Area Manager at Coffee Culture is a strategic leader responsible for overseeing multiple coffee shop outlets within a designated region. This role requires strong business acumen, leadership skills, and a passion for delivering exceptional customer experiences. The Area Manager reports directly to the Regional Director. Responsibilities:
- Operational Excellence:
- Ensure consistent adherence to brand standards, policies, and operational procedures across all outlets.
- Monitor daily operations, including cleanliness, hygiene, and service quality.
- Address operational challenges promptly and proactively.
- Financial Management:
- Analyze financial performance, including P&L statements, sales data, and cost control.
- Develop strategies to improve profitability, optimize revenue, and manage expenses.
- Set sales targets and monitor progress.
- Staff Management and Development:
- Recruit, train, and mentor Store Managers and other team members.
- Conduct performance evaluations, provide feedback, and address staffing needs.
- Foster a positive work environment and promote teamwork.
- Guest Experience and Brand Integrity:
- Ensure exceptional customer service and guest satisfaction.
- Monitor guest feedback, address complaints, and implement improvements.
- Uphold the Coffee Culture brand image and values.
- Sales and Marketing Strategies:
- Collaborate with the marketing team to develop and execute sales increment strategies.
- Identify local market trends and opportunities.
- Implement promotional campaigns and loyalty programs.
- Inventory and Supply Chain Management:
- Oversee inventory procurement, stock levels, and vendor relationships.
- Optimize supply chain processes to minimize costs and maximize efficiency.
- New Outlet Openings:
- Participate in site selection, layout planning, and pre-opening activities for new outlets.
- Ensure successful launches and smooth transitions.
- Quality Assurance and Compliance:
- Conduct regular audits to ensure compliance with health and safety regulations.
- Monitor food quality, hygiene, and sanitation practices.
- Reporting and Analysis:
- Prepare and submit reports on sales performance, inventory, and operational metrics.
- Analyze data to identify trends, areas for improvement, and growth opportunities.
- Relationship Building:
- Build strong relationships with landlords, property managers, and local authorities.
- Collaborate with neighboring businesses and community organizations.
- Bachelor\xe2\x80\x99s degree in Business Administration, Hospitality, or related field (preferred).
- Proven experience in multi-unit management within the food and beverage industry.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in financial analysis and reporting.
- Ability to travel between outlets within the designated region.
- Competitive salary and performance-based incentives.
- Health insurance coverage.
- Employee discounts on food and beverages.
- Opportunities for career growth within the Coffee Culture brand.
- Cell phone reimbursement
- Rotational shift
- Weekend availability
- Performance bonus
- Yearly bonus
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD3279188
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPiplod, Surat, Gujarat, India
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EducationNot mentioned
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ExperienceYear