Job Description

We're looking for people to join the team who are as excited as we are to help build the platform that empowers the future generation of creators to be successful online.

Area Manager - Operations (F&B)
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Location: HYD, Gurgaon

Employment Type: Permanent

Reporting To: Regional Manager - Operations

Required Experience: 6-10 Years

About Sr. Area Manager:


As a Sr. Area manager, you are responsible for the operation and management of the cafeterias allocated to you. These cafeterias may be from the same corporate organization or may be from different organizations. You are expected to promote guest delight and ensure guest satisfaction, all the while maintaining a safe and hygienic

environment for the preparation and service of food & beverage at your respective cafeterias. You are also required to have an understanding of the financial health of your cafeteria.


In addition to the above, you are expected to be up to date and follow points in areas given below:

Roles & Responsibilities:

• Must have Product knowledge.
• SOPs on day-to-day operations, attendance tracking, rostering, vendor management, employee engagement, admin engagement, escalation matrix, cash management & reporting format.
• Attend mandatory training sessions as & when held by the head office. Conducting Site in Charge training and ensuring all of them are competent in-service procedures.
• Personal grooming standards as set by the company for self and team of experience managers & site managers.

Prerequisites:

• Good command over both written and spoken English.
• Excellent personal grooming along with a pleasing personality.
• Good knowledge of food & beverage service.
• 2 to 3 years of work experience in F&B, retail or any CRM related organization.