You will be part of our Air Logistics team, adding your leadership expertise + management skills to the delivery of customer + operational excellence. Your Role
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Your primary objective will be to lead our people, customer + operations strategy for the assigned territory, monitoring + driving continuous improvement in development efforts. You will ensure that all involved teams + stakeholders achieve or exceed company goals by developing business while optimizing operational processes + production costs. Your Responsibilities
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? To drive development efforts through customer acquisition + retention programs.
? To set up + monitor key metrics for operational excellence as per guidelines.
? To track training curriculum + oversee implementation of customer SOPs to drive customer excellence.
? To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance + liaise with QSHE to ensure audit readiness at all times.
? To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.
? To ensure the optimal usage of the system + tools, while promoting e-touch initiatives (digitalization).
? To drive a healthy forwarding sub-ledger (FSL), regularly analyzing profit + loss (P+L) reports while ensuring target achievement, focusing on the cost of production + financial targets.
? To exchange key information with the network, which may directly/indirectly impact operations + potentially need process changes. Your Skills and Experiences
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About Kuehne+Nagel
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT
Arti Pandey
arti.pandey@kuehne-nagel.com
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