Job Description

Overview:

As a Hypervisor Subject Matter Expert (SME) at PepsiCo, you will oversee and manage all aspects of our virtual infrastructure, ensuring that it meets the company's operational and business needs. You will serve as the primary point of contact for all technical and operational updates, collaborating closely with our infrastructure management vendor. Your responsibilities will include performance monitoring, security assessments, incident management, and proactive troubleshooting to ensure our virtual environments are robust, scalable, and secure.

Additionally, you will be responsible for managing high-priority incidents, working to resolve issues promptly and minimize business impact. You will bring your deep knowledge and hands-on experience to lead projects, coordinate with internal and external teams, and ensure the alignment of our virtual infrastructure with PepsiCo's business objectives

Responsibilities:

Virtual Host Management:Oversee the configuration, management, and troubleshooting of VMWare ESXi hosts and other emerging Hypervisors technologies within PepsiCo. Handle tasks such as host profiles, vSwitch configuration, network management, and adding hosts under the vSwitch. Manage host migration between Data Center and edge clusters and monitor host health.

Virtual Machine Management:Responsible for VM migration, cloning, templates, and vDisk management (adding/detaching) for VMWare guests and other emerging Hypervisors technologies within PepsiCo. Perform tasks related to VM performance tuning, including adjustments of vCPU, memory, virtual NICs, and VLAN tagging. Troubleshoot and resolve performance issues at the VM level.

Centralized Administration:Manage key VMWare vCenter components such as HA, vMotion, DRS, and linked mode and other emerging Hypervisors technologies within PepsiCo. Ensure smooth operation of storage vMotion and conduct regular vCenter upgrades and patching. Monitor health and troubleshoot performance or configuration issues.

Life Cycle Management:Oversee the patching and upgrade cycles for ESXi hosts using VCLM and other emerging Hypervisors technologies within PepsiCo. Ensure ongoing monitoring and troubleshooting to maintain the health of the virtual environment.

Hardware Management:Manage HPE Synergy 12000 Frame Enclosure & Blades, VC-interconnects, and FC interconnects using HPE OneView or comparable hardware management technologies. Handle firmware upgrades, drivers, and the creation/management of blade profiles and templates. Troubleshoot and resolve issues with frame link modules and appliances.

Datastore Management:Manage SAN and LUN addition, creation of datastores, and LUN reclamation activities. Ensure effective health monitoring and troubleshooting of datastores.

Disaster Recovery):Manage disaster recovery processes, including DR testing, VM protection/unprotection, and replication configuration using VMware SRM (Site Recovery Manager), Zerto, and other emerging Hypervisors technologies within PepsiCo. Oversee SRM replication appliance management, troubleshoot issues, and monitor the health of SRM site pairs.

Virtual Storage Management:Perform configurations and management of vSAN, including vSAN Robo and host management using VMWare vSAN and other emerging Hypervisors technologies within PepsiCo. Oversee hypervisor consumption of hyperconverged and three-tiered connectivity between Host, Storage, and Storage Networks.

Operational and Capacity Management:Monitor and generate performance reports for VMs, ESXi hosts, and clusters using VMWare vROPS, RV Tools, and other emerging Hypervisors technologies within PepsiCo. Conduct resource monitoring at both the cluster and VM level to ensure optimal performance.

Vendor Management:Engage with vendors like VMware, HPE, and 3rd Party Technologies for hardware and software issue resolution. Raise cases, track progress, and ensure timely resolution of issues.

Coordination and Communication:Coordinate and collaborate effectively with both internal teams and external vendors. Ensure adherence to ITIL processes and SLA matrices. Take charge of high-priority incidents (P1, P2, P3), conduct bridge calls, and actively troubleshoot and resolve hypervisor-related issues.

Qualifications:

Qualifications & Experience:Experience: A minimum of 10+ years of hands-on experience with VMware technologies, specifically in large-scale enterprise environments.

Technical Skills:Advanced knowledge of ESXi Host Management, vCenter, vSAN, VMware SRM, and vROPS. Experience with VMware lifecycle management (VCLM), datastores, HPE OneView, and HPE Synergy management. Strong understanding of virtualized environments, vSwitch, VLANs, and storage technologies. Expertise in disaster recovery management, including VMware Site Recovery Manager (SRM) or Zerto. Proficient in troubleshooting and performance tuning across virtual infrastructures. Certifications: VMware Certified Professional (VCP) or similar relevant certifications are a plus. Skills: Excellent problem-solving, communication, and interpersonal skills with the ability to manage complex technical environments. * Vendor Management: Ability to engage with external vendors to ensure timely issue resolution and service improvement