Job Description

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.



Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .



Key Responsibilities• Define & implement technology strategy & roadmaps for omni-channel capabilities including (a) delivery on our digital core platforms (b) quality & compliance across our digital assets and data
• Participate in all aspects of the software development lifecycle which includes estimating, designing, implementation, documentation, testing, deployment, and support.
• Coordinate initiatives and facilitate seamless communication among media, business, BIA, and IT teams.
• Explore digital opportunities by researching emerging technologies and platforms, conducting feasibility studies, and collaborating with teams to implement innovative digital marketing strategies.
• Develop organizational media planning capabilities by providing training, documentation, and technical support for media planning tools and systems
• Provide the technical infrastructure, tools, and expertise needed to enable effective collaboration, data-driven decision-making, and continuous improvement across all aspects of media data management and reporting
• Driving the organization's media data collection and reporting capabilities, fostering continuous improvement.
• Partner with technology teams, both internal and agency/vendor, to develop and continually evolve key products and services.
• Strong Technical writing skills for updating supporting documentation, Knowledgebase articles etc.
• Be a point of contact for vendors and agency partners and support with technical expertise
• Help guide the BMS Commercial teams in successfully delivering DOMO and Claravine projects across various media channels.
• Assist in the process of capturing business requirements and conducting detailed data analysis to inform strategic decision-making.
• Manage the planning, coordination, and execution of activities related to data integration and system maintenance in the DOMO platform and Claravine
• Participate in the design of dashboards with effective data visualizations using BMS analytics tools, ensuring marketing media performance data is actionable.
• Partner with the WCC team leads to support the adoption of omni-channel solutions by designing & deploying effective operating models, change management processes, and end user training.
• Responsible for ensuring that all IT functions are successful in their delivery of services for the WCE teams. Key matrix IT partner functions include enterprise & data architecture, cyber security, application build & support, portfolio & program management, enterprise information management, collaboration services, infrastructure services.


Desired Candidate Characteristics:
• Must be open to various technology rotations.
• Have a strong commitment to a career in technology with a passion for healthcare
• Ability to understand the needs of the business and commitment to deliver the best user experience and adoption
• Deep understanding & experience of web technologies (AEM is a plus)
• Strong analytical and technical skills: Ability to design wireframes, data models, and technical designs based on functional specifications and business requirements. Proficiency in programming languages like SQL , Python , and R .
• Expertise in visualization tools: Experience in designing and developing visually appealing dashboards using tools like DOMO . Familiarity with advanced DOMO functionality such as parameters, actions, tooltip modifications, API integration, and data science capabilities.
• Data transformation and ETL proficiency: Hands-on experience with DOMO magic ETL and traditional transformation techniques to manipulate and prepare data for reporting and analysis.
• DQM proficiency
• Excellent communication skills
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
• Agility to learn new tools and processes

Required Qualifications• Bachelor's Degree with 5+ years of IT work experience.
• Experience with managing various digital media platforms including business managers and podcasting platforms.
• Proven understanding of different type of data connections, data management and administrative policies with DOMO or equivalent tool like Tableau
• Deep analytical skills, logical thinking mindset and energized by problem solving to identify and resolve technical issues
• Proactive, solution-oriented approach
• Capable of working cooperatively across boundaries and within a matrix to achieve results.
• Ability to deliver complex systems to one or multiple geographies and business units.
• Experienced in information technology and management, project and portfolio management, planning & delivery of systems/solutions.
• Proven experience in coordinating media campaigns and data capture as well as providing IT support in a marketing or advertising environment.
• Strong analytical skills with the ability to analyze data and provide actionable insights.
• Familiarity with and awareness of the Pharmaceutical Industry.
• Demonstrates strong influencing skills with key partners across functions/regions.


Desired Experience• Digital Marketing experience leveraging media channels and understanding of digital media (paid, owned, and earned)
• Excellent collaboration and communication skills, with the confidence to build strong partnerships & influence senior business leaders.
• 5+ years of IT experience combined in digital Media channels .
• 3+ years of Team Lead/Delivery Lead experience will be plus
• General knowledge of DOMO platform
• Hands-on experience with Claravine platform
• Ability and comfort working with matrix management in delivering omni-channel capability solutions. Matrix management includes business capability leaders as well as IT capability leaders.
• 5 - 10 years of hands-on experience in reporting and analytics, or an equivalent role.
• Strong BI skills, deep understanding in relational & non-relational databases and data warehouse
• Hand-on experience in the establishing DOMO-data connections, building datasets, Dashboards and Visualization cards.
• Understanding of data science concepts like machine learning models
• Well versed in API, SQL, Python etc.
• Experience with Project Management and leading projects to completion. Familiar with agile and scrum methodologies
• Knowledgeable with Project Security Reviews, Data Privacy Reviews and Data Privacy policy
• Strong understanding of IT processes like information/data architecture, data privacy reviews, cyber security reviews, risk assessments etc


Other Experience• Working knowledge of agile software-development lifecycle methodologies.
• Demonstrated ability to support a dynamic culture of innovation and continuous improvement.
• Potential to develop into an internally and externally recognized thought-leader in the field of omni-channel capabilities & solutions/services.
• Experience working with geographically separate project teams.
• Strong Technical writing skills for updating supporting documentation, Knowledgebase articles etc.


#HYDIT #LI-Hybrid



If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.




Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science(TM) , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.



On-site Protocol



BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:




Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.




BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.




BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.




BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.



Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.