Job Description

Role Proficiency: Independently analyze and develop applications and review and design solutions in their assigned area of responsibility on ERP/CRM systems. Manage and mentor a team

Outcomes:

• Act creatively to develop applications and select appropriate technical options. Optimize application development maintenance and performance by employing design patterns and by reusing proven solutions while accounting for others\' developmental activities

• Develop technical documents such as Functional Design Specifications Deployment documentation

• Perform design document reviews peer code reviews and suggest code improvements

• A single point of contact for the build and deployment issues and resolve them on time

• Learn technology business domain system domain individually and as recommended by the project/account

• Contribute to ERP/CRM Practice related activities for example (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.

• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.

• Identify the problem patterns and improve the technical design of the application/system

• Optimizes efficiency cost and quality.

• Interpret the application/feature/component design to develop the same in accordance with specifications.

• Code debug test and document and communicates product/component/feature development stages.

• Validate results with user representatives integrates and commissions the overall solution.

• Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for improvements in business processes completing sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc\xe2\x80\xa6

• Influence and improve employee engagement within the project teams

• Learn and implement technology newly released features after impact analysis wherever applicable.

• Attend industry/technology specific conferences (if applicable) and share the knowledge with the team.

• Conduct peer reviews and demand high quality standards from the reviewed deliverables.

• Conduct technical assessments for hiring candidates to developer/lead roles.

• Mentor and manage a team.

Set goals for self and team in NorthStar. Provide timely feedback to team members

Measures of Outcomes:

• Number of applicable technical/domain certifications completed

• Adherence to process and standards (coding standards)

• Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed

• Average time taken for turnaround on production bugs Adherence to schedule / timelines

• Number of technical sessions conducted within Practice for the benefit of peers and team members.

• Contribution to RFPs and estimations in ERP/CRM Practice.

• Number of Leads who were guided and upskilled to lead a technical team.

Number of process streamline documents prepared for ERP/CRM Practice

Outputs Expected: Requirement:

• Understand the requirements/user stories

Estimate:

• Create and provide inputs for effort and size estimation and plan resources for projects.
  

• Follow scrum ceremonies.

Configuration and Coding:

• Define coding standards
  templates and checklists. Perform code review of team members.

Test:

• Review and create unit test cases
  scenarios and execution.
  

• Review test plan created by testing team.
  

• Provide clarifications to the testing team.

Manage Defects:

• Perform defect RCA and mitigation.
  

• Identify defect trends and take proactive measures to improve quality.

Manage Project:

• Manage delivery of modules. Manage user stories.

Documentation:

• Create/review templates
  checklists
  guidelines
  standards for design/process/development.
  

• Create/review deliverable documents. Design documentation
  requirements
  test cases and results.

Status Reporting:

• Report status of tasks assigned.
  

• Comply with project related reporting standards and process.

Manage knowledge:

• Contribute project related documents
  share point
  libraries
  client universities.
  

• Review the reusable documents created by the team.
  

• Create knowledge sharing assets.

Release:

• Execute and monitor release process

Interface with Customer:

• Clarify requirements and provide guidance to development team
  

• Present design options to customers
  

• Implementation reviews with stakeholders.
  

• Work closely with customer architects to finalize design

Domain relevance:

• Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client.
  

• Learn more about the customer domain and identify opportunities to provide value additions to customers
  

• Complete relevant domain certifications

Manage/Mentoring Team:

• Set goals and provide regular feedback to team members.
  

• Understand aspirations of their team members and provide guidance
  opportunities
  etc.
  

• Ensure team members are upskilled and engaged in the project.
  

• Proactively identify any risks and work with mitigation measures.
  

• Mentor and motivate junior leads to upgrade their technical screening skills.

Assists others in resolving complex technical problems:

• Manage all aspects of problem management activities
  investigating the root cause ofrnproblems and recommends SMART (specific
  measurable
  achievable
  realistic
  timely)rnsolutions.

Development and review of Standards & Documentation:

• Maintenance of software process improvement activities
  communicating to a range of individuals and teams.

Solution Definition & Design:

• Define Architecture for the small sized kind of project.
  

Design the technical framework and implement the same.

Skill Examples:

• Proactively identifying solutions for technical issues.

• Ability to maintain technical evaluation procedures.

• Ability to estimate project effort based on the requirement.

• Perform and evaluate test results against product specifications.

• Break down complex problems into logical components.

• Interface with other teams designers and other parallel practice; including regular follow up for any conflicts during project execution.

• Create and articulate impactful technical presentations.

• Follow high level of business etiquette in emails and other business communication.

• Drive conference calls with customers and answer customer questions.

• Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.

• Build confidence with customers by meeting the deliverables in time with quality.

Proactively ask for and offer help

Knowledge Examples:

• Functional and technical designing on various ERP/CRM cloud platform features and automations.
  
  • Thorough knowledge of coding best practices and understanding the limitations of coding.
  • Experience using data loading tools.
  • Experience with production deployment and solving deployment errors.
  • Experience in integrating ERP/CRM with external systems using SOAP API REST API etc.
  • Experience working in Agile methodology.
  • Must have knowledge - HTML/HTML5 CSS XML AJAX Web-services.
  • Experience with Google APIs JQuery/any other java-script framework ERP/CRM technology specific mobile development analytics etc.
  • Deep knowledge on architecting solutions and applications on cloud-based infrastructures.
  Deep level proficiency in the specialist area.
  
  Additional Comments: SALESFORCE.COM (SFDC) TECHNICAL ARCHITECT - JOB DESCRIPTION OVERALL EXPERIENCE \xe2\x80\xa2 SFDC Technical Solution Architect: 12-18 years IT industry total experience, with Minimum 9 years specifically in hands-on Salesforce.com architecting/solutioning, and development (coding) in Apex and Lightning Web Component,ISV experience,2GP Package Concepts and Experience in Data Modeling specific to Salesforce \xe2\x80\xa2 Any prior experience with other technologies like Java/.Net is highly preferred \xe2\x80\xa2 Experience in working with client in USA is a Must, and in coordinating between Onsite-Offshore daily \xe2\x80\xa2 Healthcare domain experience is a huge plus. \xe2\x80\xa2 Experience in designing reusable Framework for Data Conversion and interfaces using REST and SOAP API \xe2\x80\xa2 Experience is release management strategy \xe2\x80\xa2 Candidate should have strong hands-on experience in Apex/Visualforce and Lightning coding, and in Salesforce administration, configuration and customization including reports and dashboards \xe2\x80\xa2 This Role will have substantial Architecting/Solutioning responsibility, as well as lot of hands-on Coding to be done SALESFORCE.COM CERTIFICATIONS \xe2\x80\xa2 Must Have: Developer Certification (Platform Dev 2), and atleast 2 of the Architect-stream Certifications \xe2\x80\xa2 Nice to Have: Advanced Admin (ADM301) or Consultant (Sales Cloud/Service Cloud) Certifications FORCE.COM KNOWLEDGE \xe2\x80\xa2 Very good experience in having architected and implemented Salesforce solutions, from a Development perspective. Hand-holding Programming team in ensuring Apex/Visualforce/Lightning based solutions are implemented correctly and efficiently. \xe2\x80\xa2 Experience in atleast 2 large Salesforce implementations (of not less than 10,000 users), and of having done Technical Solutioning \xe2\x80\x93 evaluating Configuration vs Coding, and making the best choices for Customization. \xe2\x80\xa2 Must Have: Experience of atleast 2 Actual Projects in Salesforce.com LIGHTNING version, including working on Aura framework, and creating Lightning components/LWC \xe2\x80\xa2 Strong Experience with Visualforce, Apex, Triggers, Eclipse IDE, SOQL and Java-script \xe2\x80\xa2 Must be able to engage with Enterprise Architecture teams in discussing Salesforce Data Modeling \xe2\x80\xa2 Strong Problem-solving skills, with ability to get multiple solutions for/approaches to solve a problem/scenario \xe2\x80\xa2 Thorough knowledge of Salesforce Coding best practices, and understanding the limitations of Apex coding \xe2\x80\xa2 Very good experience in integrating Salesforce with external systems using SOAP/REST Services \xe2\x80\xa2 Integrate with Force.com Web services including SOAP, WSDL, REST, SSL standards, security models and typical API client architecture. And experience in working with Force.com Bulk API and the Metadata API. \xe2\x80\xa2 Implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards \xe2\x80\xa2 Experience using Apex Data Loader and other ETL tools such as Informatica or Boomi or Cast Iron or Mulesoft \xe2\x80\xa2 Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential \xe2\x80\xa2 Follow unit testing and test class best practices, and be capable of coding for positive/negative scenarios \xe2\x80\xa2 Must have experience with production deployment using change-set/eclipse/ANT migration tool, and working on solving deployment errors \xe2\x80\xa2 Good to have \xe2\x80\x93 Knowledge on HTML/HTML5, CSS, XML, AJAX, Web-services, Google APIs, JQuery/any other java-script framework. Object oriented programming experience in J2EE/.Net platforms. \xe2\x80\xa2 Excellent understanding of admin setup: user creation, roles, profiles, security settings, role-hierarchy, etc\xe2\x80\xa6 \xe2\x80\xa2 Customize and configure SFDC objects, data fields, page layouts, record types, workflows, document templates, reports and dashboards. Good to have \xe2\x80\x93 Salesforce mobile development using Salesforce1/vfmobile, Experience with Heroku, Radian6, Analytics, Einstein, Generative AI and latest industry knowledge .