Job Description

About Delta Air Lines About the Company Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. In 2024, Delta was recognized by Fortune with a No. 11 placement on Fortune?s Top 50 Most Admired Companies list. The company?s strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on TIME?s inaugural list of the ?World?s Best Companies,? coming in at No. 12 ? the only U.S. airline in the top 155. TIME?s award is based on three criteria: employee satisfaction, revenue growth and sustainability. Delta?s people-first culture continues to be recognized, earning the airline a spot on Fortune?s 100 Best Companies to Work For? list for the fifth year. Delta is the only airline included on the 2024 list. Additionally, Delta earned a coveted spot, on Fast Company?s list of the Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected. About the Delta Technology Hub (DTH), Bangalore Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities include, but are not limited to:

• Owns technical decisions and direction of the Customer Communication, Automation and AI Portfolio.
• Plays an active role in the overall technical architecture and owns the technical responsibility of the success of cloud/non-cloud solutions.
• Overseeing each phase of software application development to ensure a high level of quality for each assigned project.
• Developing and defining business and technical operating procedures and standards.
• Identifying application and business requirements by communicating with technical teams and clients.
• Keeping abreast of, recommending, and driving new technologies towards implementation and exploitation.
• Architect specializations will include App/Integration, DevSecOps, Site Reliability, Platform, Security.

What you need to succeed (minimum qualifications):

• Bachelors degree in computer science, Information Systems or related technical field is required
• 15+ years in a Software Architecture or Lead Software Engineering capacity at enterprise scale.
• Experience with the architecture and design of enterprise software solutions, applications, integrations, security, and platform engineering is required.
• 2+ Years in Artificial Intelligence or Machine Learning
• Demonstrated ability to mentor and develop staff Software Engineers with best practices and leadership.
• Experience defining and maintaining accountability to Architectural Design Patterns and serving as a technology domains escalation point.
• Highly proficient with leading Agile methodologies, DevOps principles, practices and tools in an enterprise technology environment is required.
• Expertise in Application Security principles and 12-factor application development principles is required.
• 8+ Years of expertise in the following technologies, principles and programming languages include Cloud-native development in Python, ROSA, AWS Elastic Kubernetes Service, AWS Serverless Architecture, EC2, Gitlab, Tekton, RESTful APIs.
• Experience in AWS Sagemaker, Bedrock and have exposure to various AI models.
• Understanding of RPA technologies such as Blue Prism, UIPath, Power Automate, etc. is an added advantage.
• Embraces diverse people, thinking and styles.
• Consistently makes safety and security, of self and others, the priority.
• Strong Communication and Collaboration skills is a must to have.

What will give you a competitive edge (preferred qualifications):

• Experience working in an airline technology environment is preferred.
• Microservice development on a cloud platform using 12-factor architectural patterns.
• Experience building flexible and robust APIs.

Delta Air Lines