Job Description

Job Title Archer Production Support Role Summary & Role Description The candidate must have 8+ years of Development and Production Support experience in Archer . This Production Support role for Archer IRM production support team that provides front line technical support to end users responding to issues related to Problem/Incident Management, Releases/Deployments, Operational Readiness, Application Monitoring, Infrastructure Setup, Issue debugging and Level 2 to Level 4 Support. Core/Must have skills The Archer IRM Production Support will be responsible for the Level 2 to Level 4 Support.A strong understanding of Archer\'s out-of-the-box solution offerings is required.Experience required related to moving configurations in accordance with SDLC methodologies leveraging Archer packaging. Experience with APIs and XML/XSLT is desired. Good to have Archer Professional Certification. Resolve platform & end user related issues Debug performance issues Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual Perform testing & migration support into different environments Assist business users during UAT, analyze and resolve production issues as needed Knowledge of Archer Installation and server maintenance of single host/multi host environments Perform admin tasks, Access Controls (Groups, Roles & Record permissions configuration) Technical Skills Hands on configuration and customization of Archer version 6.8 or later Solid understanding of configuring access control, record permissions, events and notifications in Archer Experience in creating fields, reports, iViews and dashboards in Archer Experience with calculated fields, access controls, advanced workflow and packaging Strong understanding of the system design and architecture concepts including service oriented architecture Strong analytical and debugging skills Hand on experience in Window Server Maintenance Hand on experience in upgrading Archer to latest version as required. Good to have skills Experience with Archer API development is addon. Experience with data feeds configuration including Archer to Archer feeds, SQL, and XSLT Experience with version control using GITHUB, JIRA and other Dev Tools Experience working with Reporting and Business Intelligence Tools such as Tableau and Power BI will be add on Experience in Autosys, Batch and Perl Scripts Experience in D ata warehouse Knowledge on file transfer methodologies(SFTP,NDM,MFX next gen) Work Schedule On-Premise Keywords (If any) 1) Archer IRM Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We\'re driving the company\'s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We\'re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we\'re making our mark on the financial services industry. For more than two centuries, we\'ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You\'ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees\' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

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