Job Description

JOB DESCRIPTION - AR CALLER/MEDICAL BILLING

• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post-call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

JOB REQUIREMENTS

• 2-3 Years of experience in accounts receivable follow-up/denial management for US healthcare customers
• Fluent verbal communication abilities / call center expertise
• Knowledge of Denials management and A/R fundamentals will be preferred
• Willingness to work continuously on night shifts
• Basic working knowledge of computers.
• Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• Willingness to work from the office.

Job Type: Full-time, Permanent

SALARY: Negotiable

LOCATION: Hyderabad

Industry

• Hospital & Health Care

Employment Type

Full-time

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Job Type: Full-time

Pay: ?300,000.00 - ?400,000.00 per year

Benefits:

• Paid sick time
• Work from home

Application Question(s):

• Do you have Experience in US Health Care?
• Do you have Experience in Denial Management?
• Do you have at least 2 yr of experience as AR caller ?
• Are u willing to relocate to Hyderabad?

Experience:

• total work: 2 years (Required)

Work Location: In person