Job Description

Key Responsibilities:

Contacting clients and customers

to remind them of overdue invoices through phone calls, emails.

Managing payment follow-ups

: Follow up on aging accounts as per the company's collections policy and prioritize high-risk accounts.

Dispute resolution

: Work with customers to resolve any payment disputes or issues, escalating to the AR Manager when necessary.

Documenting interactions

.

Reporting

: Prepare and submit daily, weekly, or monthly reports on outstanding payments, collections, and payment trends.

Maintaining customer relationships

: Ensure customers are satisfied and informed throughout the collection process while maintaining professional relationships.

Maintaining compliance

: Adhere to the company's policies and local regulations regarding collections and confidentiality.
Job Types: Full-time, Permanent

Pay: ?15,086.00 - ?20,073.29 per month

Schedule:

Fixed shift Monday to Friday Night shift UK shift US shift
Language:

English (Required)
Work Location: In person

Application Deadline: 22/02/2025