Job Description

ROLE SUMMARY

• This position is based out of the Jaipur office, responsible for the following:
• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts.
• Interact by Phone and Internet based portals with the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR
• The key functions of an AR Executive is to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client

RESPONSIBILITIES

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Interview Process:

• HR round(Telephonic)
• AR Lateral Assessment(F2F)- Need to score at least 60%
• Managerial Round(Video Conference)
• Salary Discussion and document submission

Note:

Shift: Night Shift(5:30 PM-2:30 AM) OR 6:30 PM-3:30 AM)

Both side free cab facility.

Expertia AI Technologies