Job Description

:Role 1:Job Title: Apprentice Role for Non-Technology hiring 2024 \xe2\x80\x93 2025Location: BangaloreRole DescriptionThe position is for an Apprenticeship \xe2\x80\x93 PB Operations based out of Mumbai and reporting to the Head, Controls - Operations (NPC).Your key responsibilities

• Tracking deadlines for Key Operating document (KOD) for PB Operations and follow-ups with stakeholders for timely upload of KODs on policy portal.
• Go through existing KODs and liaise with Ops to understand the process followed on ground. Highlight deviations if any and re-draft / modify KODs.
• Design & Publication of trackers on TAT & Quality parameters.
• Revisit Key Performance Indicator (KPI) for each Ops related process and modify / re-define time and motion.
• Follow-up and publication of End of Day checklist for Operations.
• Assist in drafting BRDs for Ops and follow-up on deliverables with stakeholders to ensure timelines are met.
• Reconciling of vendor bills.
• Other Operations related activities which may be assigned from time to time.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.
• Excellent communication skills.

Education | Certification (Recommended):

• Bachelor Degree from an accredited college or university

Education/ Qualifications

• Minimum Graduation in any stream.

How we\xe2\x80\x99ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teamsPlease visit our company website for further information:Role 2:Job Title: Apprentice Role for Non-Technology hiring 2024 \xe2\x80\x93 2025Location: Bangalore, Pune, Chennai, MumbaiRole DescriptionThe position is for an Apprenticeship.Your key responsibilities

• Ensuring DB Service Standards wrt to Customer Service at branches
• Ensure total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions.
• Ensure laid down processes are being followed; DB internal security standards are followed.
• Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
• All the transactions are carried out with 100% accuracy without errors.
• Ensure complete resolution to all customer queries and complaints.
• Handling scanning activity of documents and transactions.
• Follow Complaint management procedures. Ensure correct and timely resolution of complaints.
• Overall upkeep of the branch lobby as per standard.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.
• Excellent communication skills.

Education | Certification (Recommended):

• Bachelor\xe2\x80\x99s degree from an accredited college or university

Education/ Qualifications

• Minimum Graduation in any stream.

How we\xe2\x80\x99ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teamsPlease visit our company website for further information:We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank