Job Description

:OverviewWELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAM:We are seeking a dedicated and motivated individual to join our team as a Apprentice Technician in the IT industry. As an Apprentice Technician, you will have the opportunity to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems. This is an entry-level position suitable for individuals with a passion for technology and a desire to kick-start their career in the field.In this role, you will work closely with experienced technicians and be exposed to a wide range of computer hardware components and systems. You will provide support and assistance in diagnosing and resolving technical issues, as well as participate in the installation and configuration of computer hardware/Software.WHAT YOU WILL DO:

• Assist in troubleshooting, diagnosing, and resolving hardware and software issues
• Perform routine maintenance and repairs on computer systems, including replacing faulty components
• Install, configure, and test computer hardware components and peripherals
• Assist in the monitoring and maintenance of network security systems.
• Troubleshoot network issues and perform necessary repairs or replacements.
• Assist in the installation of computer networks, including routers, switches, and firewalls.
• Provide technical support to end-users in a timely and efficient manner
• Collaborate with team members to ensure the smooth operation of SITA systems
• Keep accurate records of repairs, maintenance tasks, and inventory
• Stay updated with the latest advancements in computer hardware technology and industry trends.

QualificationsEXPERIENCE:

• Diploma, Bachelor's degree or equivalent in Computer Science or a related field equivalent.
• Excellent problem-solving and critical-thinking skills
• Basic knowledge of computer hardware components and systems
• Strong attention to detail and ability to follow instructions
• Good communication and interpersonal skills
• Ability to work independently and as part of a team.
• Basic knowledge of network hardware, including routers, switches, and firewalls.
• Should be flexible to work evenings or weekends as required.
• Should be ready to work in shift.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

SITA