Job Description

:About the Role:Grade Level (for internal use): 05The Team: Agent Notices (Notice Manager)The Agent Notices Team primarily focuses on categorization of Fax and mails received from agent banks as a part of the larger ecosystem of the lending solutions business.The Impact: In addition to collecting and validating the data, this role may require working with peers, other stakeholders and on process improvement projects. This position is an excellent stepping stone to understand the lending solutions business.What\'s in it for you: Primarily responsible for day-to-day collection and validation of data received from agent banks. Once strong fundamental understanding of the dataset and proficiency at workflows is developed, this role would require working with new talent to develop/enhance their skillset and working on process improvement projects including LEAN/automation projects that supports multiple products and also an opportunity to venture into the field of data analysis and explore the world of Automation and Artificial Intelligence if have a knack for the same.Responsibilities:

• High quality data collation, analysis, extraction and entering the data in work tools as per the specified guidelines
• Deliver on predefined individual and team targets including delivering outcomes with quality and excellence.
• Provide input and ideas for new collection methods and product enhancements related to the dataset
• Work on projects as an when they come up and ensure that they are completed within the given time span maintaining the desired quality
• Troubleshoots problems or issues and provide support to the team
• Support team in enhancing the workflow/processes for department.
• Create tech expertise within department.

What We\'re Looking For:

• Proven History of meeting & exceeding targets with high efficiency
• Analytical mindset to find process efficiencies, improvement ideas along with implementation & change management
• Soft skills like communication, stakeholder relationship, mentoring
• SQL/PowerBI Expertise/Working knowledge

Basic Qualifications:

• Attention to detail and an ability to document processes.
• Articulate and fluent communication
• Ability to multi-task
• Ability to work and communicate effectively with stakeholders globally
• Willingness to work in all shifts on rotational basis. Will be required to work in night shifts multiple weeks in a quarter during the peak volume period
• Willingness to work long hours at critical times (i.e., quarterly reporting) based on need.

Preferred Qualifications:

• Certification and hands-on experience in MS-office (Excel, Word, PowerPoint)
• Working knowledge of Excel Macro& Data Visualization Tools

About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit .What\'s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.Job ID: 301208
Posted On: 2024-07-09
Location: Hyderabad, Telangana, India

S&P Global