C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
Overview:
Summary
Maintain and support the organization's critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed.
Responsibilities:
Essential Functions
Works under the direction and technical oversight of a Senior Application Administrator to administer software applications including setup and configuration of new application functionality and users
Works with the Applications Support Team to troubleshoot and resolve application issues for business users
Performs routine maintenance practices related to application/system administration
Follows defined SDLC and change management process as applicable to application configuration activity
Collaborates as part of cross-functional teams with other IT team members following the Agile Scrum methodology
Contributes to test definition and testing of new functionality including regression testing
Estimates and completes work in accordance with project timelines and milestones using appropriate tools
Qualifications:
Required Qualifications
Bachelor's degree in IT or related field is preferred, Associates degree is required
Prior experience of application system administration strongly preferred
Working knowledge of one or more of the following applications (preferred) or other comparable applications: Connectwise (PSA), Microsoft CRM (CRM), Ivanti (ITSM)
Working knowledge of how the applications are used by business groups
Proficient in Microsoft Office is required
Excellent verbal and written communications skills are a must
Additional Information:
C1 BENEFITS
401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
HSA with + Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance
Legal/ID Theft Plans
TeleHealth Options
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
On Demand Pay (Daily Pay)
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm