Application /Technical Support Manager/Engineer

Functional area: Sales



Country: India



City: Pune/Bangalore



Company name: Leybold India Pvt Ltd



Date of posting: May 17, 2024



Your Role

• Following the brand mission of VIN & SVD, generating sustainable & profitable growth of Leybold brands, by highest level application development, management, and support

• Providing Technical support to sales team in both industrial and scientific vacuum.

• Extending high level support for complex and challenging technical queries received from customers, with an aim to offer them satisfactory technical clarification with a clear focus on value selling proposition.

• Developing new technical solutions keeping sustainability in mind, for promising vacuum applications of future markets in close cooperation with Market Sector Management by theoretical and practical investigation of pumps\xe2\x80\x99 operation conditions.

• Prepare and distribute new knowledge and impart training to internal Sales and Service team on products and their application in various market sectors.

• Support New product introduction (NPI) process.

• Investigate and troubleshoot technical problems.

• Leading technical presentations and communicating to customers related to product offering and applications therein with an aim to promote value selling.

• Work in close coordination with the Technical Support Head for Leybold South Asia.

To succeed, you will need

• Sophisticated technical background \xe2\x80\x93 excellent technical understanding of process engineering, thermodynamics and electronics of products. Must have a sound knowledge to understand the industrial processes.

• Master or above degree with 3-5 years technical experience in working in interdisciplinary teams, or graduating Doctor/Master degree (major in process engineering, Physics, chemical engineering or material science preferred)

• Competence in intercultural cooperation, fluent English speaking and understanding.

• Excellent professional English ability, able to read and write professional documents.

• Very good documentation and presentation skills

• Teamwork spirit combined with initiative and consciousness.

• Location: India, preferred city Bangalore.

• Moderate travel anticipated \xe2\x80\x93 to local customers.

In return, we offer you

• Atlas Copco\'s People Management strategy is to attract, develop and retain competent and motivated people. We expect leaders to coach, develop and motivate employees into new positions.

• Working with us you are given every opportunity to grow and succeed in a culture of innovation, diversity, individual responsibility and personal development.

• Ambitious and motivated people are our greatest asset \xe2\x80\x93 our competitive advantage. If you grow, the company grows. We build on strong values and competent people.

• We want you to realize your full potential and we will encourage you every step of the way, regardless of age, gender or nationality.

• Your career path is up to you - we offer you any opportunity around the world and around the Group. Simply take your chance.

• If you are happy, our customers are happy.

City
Pune/Bangalore About Leybold Leybold employs people on four continents. Many of them have a scientific or technical focus. Their knowledge, creativity and experience are essential for our success.
The demands of the high-tech industry and the cultural diversity in our globally active company also contributes to an attractive and stimulating working environment at Leybold. Technical knowledge is important to us, as are personal soft skills and the willingness to work in international project teams.
Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group. The Group\'s sustainable approach also determines our visions and values. A wide range of training and further education programs are available, to enhance technical know-how and systematically expand skills. Because only great ideas accelerate innovation.