Application Support Engineer Trainee
Job Description
Job description
Responsibilities:
Provide support and remediation across multiple applications.
Provide Level 1 troubleshooting, problem resolution, business analysis.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Document processes and procedures to resolve issues.
Identify and suggest possible improvements on procedures.
Perform the work within the constraints of published Service Level Agreements (SLAs).
Participate and collaborate in requirement analysis, Quality Assurance (QA), User Acceptance Testing (UAT), and deployments, as well as sprint planning.
Deliver Sales Force solutions on sales Force Sales Cloud platform.
Requirements:
Basic understanding of Application Support role.
Basic understanding of Linux, Shell Script, MySQL and Core Java.
Bachelor's Degree or higher in Computer Science or related field or equivalent work experience.
Proactive in nature and quick learner.
Job Types: Fresher, Internship
Benefits:
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Work from home
Shift:
• Day shift
Work Days:
• Monday to Friday
Work Location: Remote
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Job Detail
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Job IdJD3575572
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, IN, India
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EducationNot mentioned
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ExperienceYear