Implementation/Application/Tech Support Engineer Location: Mumbai/Pune/Noida/Chennai/Bangalore Experience: 1-2 years Requirements: ? Good Communication ? Ability to Understanding Customer requirement ? Strong Analytical Skills : ? Provide Technical and Functional support to customers ? Providing a Product demonstration to customer ? Product Implementation and Customer Training ? Expertise in MS Tools for Product Feature/ Functionality documentation Key Responsible Areas (KRA\xe2\x80\x99s): \xe2\x80\xa2 Understanding of Customer requirements and analyzing the same for providing proper solution. \xe2\x80\xa2 Manage daily meetings and support to customer ? Web service configuration and installation ? SQL database Backup/Restore activity \xe2\x80\xa2 Managing and tracking the customer issues using as per the customer SLA. Qualifications: \xe2\x80\xa2 CS/IT Background or 1+ years of experience in Implementation /Application field. Primary Skills: \xe2\x80\xa2 Knowledge of SQL Databases/ DDL/DML etc. \xe2\x80\xa2 Customer Support Activities. \xe2\x80\xa2 Experience in Root Cause Corrective Action process and techniques. \xe2\x80\xa2 Excellent verbal and written communication skills in a technical information environment Job Type: Full-time Pay: \xe2\x82\xb920,000.00 - \xe2\x82\xb922,000.00 per month Day range:
Monday to Friday
Shift:
Day shift
Experience:
Application support: 1 year (Preferred)
SQL: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)
Language:
Fluent in English (Preferred)
Work Location: In person
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