Application Support Engineer
Job Description
Providing front-end (L1 and L2) support to clients and end users. Min 6-10 years of demonstrable experience as an application support engineer for an enterprise level software application. Communicate with the software development team (L3) and clients as required-JR Consult the software development team (L1), business managers and clients as required- SR Basic knowledge of server & network setup, hardware technical specifications Excellent at customer service skills to provide high-level assistance and customer care for Application and Database issues and general user support for the apps. Experience using Service management tool like Jira and similar ITSM/ITIL knowledge or experience is a plus Ensure that application (front-end and back-end) is functioning well, optimally. Basic experience of .Net, MS-SQL, Azure is a plus Software developer/ coding background is desired Healthcare domain knowledge is a big plus
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Job Detail
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Job IdJD3040320
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear