Job Description

:TCLBusiness Vertical:TCL Department: IT Designation: Techno-Functional Sr. Manager / AVP
Line of Business: Shared ServicesProposed Immediate Superior:Grade:M4/M5Key Objective of the Job:

• Documenting the BRD, FSD/UD & Project Planning
• Lead and manage Change The Business CRs & Projects for Collection and Payment applications
• Lead and manage Run The Business Production support for Collection & Payments applications
• Should be able to handle Vendors during the phases like BRD, FSD, development and implementation and post-production support.
• Good Technical Knowledge
• Good Functional Knowledge of Collection & Payment systems
• Good domain Knowledge of NBFC Or Banking sector and their Systems/Applications
• Good communication skills

Major Deliverables:

• Managing the SDLC cycle

• Requirement gathering and documenting the functional process from different verticals

• Assisting Users in BRD finalization, UAT.

• Evaluation of solution and efforts for change request.

• Reviews of Change Requests and Defects of existing live applications.

• SIT & UAT testing

• implementing the Projects, CRs, Bugs.

• Responsible for monitoring the production servers, scheduled jobs, incident management receiving incidents and requests from end-users.

• hands on oracle SQL, PL/SQL

• Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents

• Write, review, or execute plans for testing new or established Collection & Payment systems

• Analyze, interpret, or disseminate system performance data

• Develop, document, or maintain standards, best practices, or system usage procedures

• Consult with end users regarding problems in Collection and Payment systems.

• Prepare support documentation and training materials for end users

• Proactively identify project risks (e.g., technical risks, compliance challenges) and develop mitigation strategies.

• Ensure the project remains within the allocated budget while delivering quality results.

• Manage resources effectively across technical and functional teams to ensure project deadlines are met.

• Provide L2 and L3 support in the Document Management Systems as per the defined SLA

• Identify areas of improvement for collections and payment processes, such as reducing transaction processing time or improving reconciliation accuracy.

• Conduct post-project reviews to assess the success of the project and identify lessons learned for future improvements.

• Provide regular executive-level reports summarizing project status, key achievements, risks, and next steps.

• Maintain alignment between business and technical teams, ensuring that both functional needs and technical capabilities are balanced and met.

Educational Qualification: Minimum graduate / B.E / BTech
Desired Experience: 10 to 15 Years
Other Desired attributes:
Location: Thane
Number of Positions: 1

Tata Capital