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Application Software Engineer
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Roles and Responsibilities and Skills required for the profile:
• Full Stack Developer with Dot Net, Java, JSP, SQL and C# with ASP, HTML and JavaScript language
• Avaya Experience Portal configurations
• Expert knowledge in IVR development and configurations using Orchestration Designer
• Ability to design call-flows from requirement documentation and workshops
• Experience in VXML, CXML, SSML, XML, JAVA, JSON and SVN repositories.
• Integration with the various back-end data systems, servers and adjuncts such as Web technology and application servers (Tomcat, WebSphere, IIS, Apache, WebLogic, etc.)
• Database via SQL, JDBC/ADO.NET (MS SQL Server/ Oracle / Postgres)
• Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
• Good Knowledge with Avaya Contact Center CTI application and 3rd Party CRM integration such as Salesforce, Pega etc.
• Good knowledge in Avaya Contact center products such as Avaya Elite, Elite Multichannel, AACC etc.
Requirements -
• 2+ Years of Experience as a Software Engineer.
• Experience in Angular JS, NodeJS, Java script. And, HTML5, Web Services.
• Education Qualification (Degree/Branch): BCA, B. tech, BE
• Able to work with minimal supervision
• Excellent listeningand presentation skills.
• Continuous learning & improving ability
• A good team player and adapt to new environment quickly
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