Job Description

About EvernorthEvernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.ABOUT EVERNORTH:Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others dont, wont or cant. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.We are always looking upward. And that starts with finding the right talent to help us get there.Application Development Lead AnalystPosition Overview:Excited to grow your career ?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!Our people make all the difference in our success. We are looking for a developer who is open to growing and learning on the job in supporting our Contact Center technology. This role provides professional support and input to Application Development assignments/projects. They take direction to assist in formulating systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. This role completes most phases of systems analysis while working in partnership with more senior engineers.This is a hands-on position with visibility to management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniquesResponsibilities:

• Assists in configuration for Cisco / Genesys Desktop development
• Acts as a team contributor in a team of Engineers and Analysts in triaging technical and functional issues.
• Solves problems considering computer equipment capacity and limitations, operating time, and form of desired results.
• Participates in peer-reviews of solution designs and related code and configurations
• Completes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
• Analyzes, designs and supports implementation of business-specific solutions and / or frameworks.
• Ability to utilize reusable components that can be leveraged across the enterprise for providing top-notch customer experience
• Assist with planning and execution of unit, integration and user acceptance testing.
• Provide regular updates team lead and project manager on project progress and outstanding issues
• Ad hoc data research
• Develops, refines, and tunes integrations between applications
• Analyzes and resolves technical and application problems
• Monitors the performance of internal systems
• Attends scrum ceremony meetings and design sessions
• Maximize the efficiency (operational, performance, and cost) of the application assets.

QualificationsRequired Skills:

• Cisco / Genesys Desktop development
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Familiarity with agile methodology including SCRUM team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

Required Experience & Education:

• 6+ years of experience
• Proven experience with architecture, design, and development of large-scale enterprise application solutions.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt

Desired Experience:

• Exposure to AWS
• Healthcare experience

Location & Hours of Work:

• Full-time position, expected shift (10:30 AM - 7:30 PM IST / 12:00 AM - 9:00 AM EST) working 40 hours per week. Expected overlap with US hours as appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement:Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

Evernorth