:About the Role:Grade Level (for internal use): 07S&P Global Market Intelligence:The Role:S&P Global Market Intelligence is seeking an Application Associate to join our Financial Modeling team within Client Operations in Ahmedabad.The Team:The Financial Modeling & Client Operations teams are primary touchpoints for our clients and are the \xe2\x80\x9cface\xe2\x80\x9d of the company. Going above and beyond in our service offering is where these teams add value. The Financial Modeling team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and results-oriented providing exposure to a wide array of products, platforms and processes globally.The Impact:We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work for solutions as one team. We work hard and play harder - we participate in cultural and sports events within as well as outside of the company, and also contribute back to the society through the company\'s corporate social responsibility efforts.What\'s in it for you?As an Application Associate in Financial Modeling, you will learn, explore, educate and support usage of excel-based products and financial information via customers of capital and commodity markets, where you will hold investigative conversations with clients to drive product usage, retention and revenue. You will leverage your financial market knowledge, your strong customer service skills and exceptional troubleshooting abilities to help the clients with their requests, while showcasing your vast knowledge of our tools, our data and the industries we cover. Many of the Fortune 500 companies in the world will be asking for your help to find solutions to their challenges. You will also be the Client\'s advocate and work with different teams inside the organization across many functional areas (Sales, Technology, Content, Industry Research etc.)You will also play a major role in executing and improving BAU proactive processes to prevent issues and improve delivery quality to our clients. In the process you will suggest improvements to the product as well as perform Agile-based User-Acceptance-Testing to curb issues even before they hit our clients.Principle Responsibilities:
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