Apex Acreages Team Leader Telesales (3 10 Yrs) Gurgaon/gurugram (telesales/inside Sales/bpo)
Job Description
APEX Acreages Private Limited is looking for individuals who have the following skillset :- Collaboration and interpersonal skills- Ability to meet deadlines- Self-motivated - Good communication Skills- Good Persuasion skillsRoles and Responsibilities :- Overseeing the call centre team operations with set targets of calls and conversions. - Conducting training sessions for freshers and ongoing development sessions for the existing team.- Conducting Mock sessions and Performance reviews o regular basis with the team.- Imparting trainings on the new project tie ups. - Handling escalated customer complaints or enquiries and providing timely resolutions.- Monitoring lead generation process with marketing team and calling report on day to day basis. - Generating the call reports, customer feedback reports and pre-sales metrices.Requirements :- Excellent leadership skills to manage and motivate the team.- Excellent verbal and written communication. - Ability to handle customer queries and issues.- Understanding of real estate market trends and sales techniques.- Understanding of CRM systems and call centre software's for database management. (ref:updazz.com)
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Job Detail
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Job IdJD3535901
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear