Antier Manager Customer Relationship (3 10 Yrs) Chandigarh/mohali (after Sales/customer Service)
Job Description
Requirement : - Building positive relationships with client- Execution of agreements with the customers- Interact with clients through e-mail, phone, and letters at various stages.- Ensure the correct information and services are delivered to clients.- Handle the client grievances and coordinate with the IT, PM, & BA teams for the best possible solutions- Assisting with generating new business- Identifying opportunities for greater profits- Understand client\'s needs and develop plans to address them- Solutions-oriented and troubleshooting approach- Daily, weekly, and monthly collection Reports, preparation of MIS & presentation to the management.- Maintain client feedback service tracker.Requirements and skills : - Knowledge of customer relationship management (CRM) practices- Experience in sales or customer service is preferred- Problem-solving attitude- Good communication & interpersonal skills, People Management, Perseverance, and aptitude for process improvements. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3127424
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMohali, Punjab - Chandigarh, India
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EducationNot mentioned
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ExperienceYear