Job Description

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!



The Workforce Reporting Analyst is responsible for ensuring strategic goals are met through forecast and productivity modeling, capacity planning, collaboration and effective communication, while maintaining reporting accuracy through investigative data analysis. This position is responsible for long term, short term, and intraday utilization analysis as well as providing leadership with risk mitigation plans. This position will act as a support for leadership, assisting with and providing guidance on performance impact analysis and operational planning to meet forecast requirements. Qualifications/Requirements:

Bachelor's Degree

3-5 years of WFM experience

Utilization, Capacity Planning, Forecasting, Staffing, etc.

Experience with conducting and interpreting mathematical or statistical studies

Exceptional proficiency in MS Office applications, specifically Excel

Ability to define data requirements, gather and validate data and other information, and apply judgment to statistical tests

Excellent analytical and problem solving skills

Strong attention to detail

Communicating critical thought through verbal and written context Essential Duties & Responsibilities:

The WFM Reporting Analyst works closely with HR & Operations leaders to develop, monitor, and deliver utilization reporting that meet project performance goals

Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methodologies

Establish daily, weekly and monthly metrics and monitor performance against metrics and ensure meaningful deviation is detected early and incorporated in operation planning efforts

Review forecasting accuracy (forecasts to actuals) and schedule effectiveness (staff paid/staff need/staff schedule/staff available) with WFM staff and work together to reduce variations in order to ensure performance and productivity goals are met

Develop operational production plans to efficiently allocate staff resources against workload

Analyze Data and other information in order to conceptualize and define operational problems and /or improvement opportunities

Plan and execute analysis - often interrogating data and other information to perform root cause analysis and develop an impact assessment

Develop knowledge of daily operations and collaborate with supervisors, managers, and front-line staff to uncover operational problems as they occur and formulate solutions and improvement opportunities

Other tasks and activities as directed by your manager



Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.



SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.



Job Location:

Bangalore, KA, India; Chennai, TN, India; Gurgaon, DL, India; Hyderabad, TG, India; Mumbai, MH, India; Pune, MH, India