Job Description

Note: Applying to this role listed with the participating organisation automatically registers your participation in Triumph - India\'s leading D&I Virtual Career Fair . The fair will be live between 27th and 29th July. This is an exclusive opportunity for women, LGBTQIA+, and differently abled professionals with more than 2 years of experience to get placed in leading diversity focused organisations in India. Job Title: Analyst - Senior Manager Experience rage:2-12 years Job location:Mumbai, Pune, Bangalore, Chennai Mandatory/Primary Skills:Operations & Infrastructure : Job Category: Corporate - Full time Family: Operations Function: Operations & Infrastructure Job location: Mumbai, Pune, Bangalore, Chennai Job Summary The main purpose of this role would play a key role within the function to support client within the region. The person will also be accountable for the day-to-day operations his/her direct and in direct teams. He / she will work closely with the Leads, Senior Manager and Global Partners to understand the business priorities and ever-increasing needs of our customers to align to execute the day-to-day operations. Continuously focus in developing to achieve Individual goals and contribute to Organizational goals. Key Responsibilities Manage the day-to-day operations, ensuring the timeliness and accuracy of deliverables Create, establish, and maintain daily and monthly operational metrics Identify issuesbottlenecks that prevent hinder the organization in providing the best in class customer experience, escalate them appropriately and collaborate with Clients and internal partners to fix those issues Participate on project teams involved with departmental or strategic projects Primary skills Operations/ Infrastructure/ Support/ Incident management/ ITIL/ Security & compliance/ Backup disaster & recovery/ Retirements/ Documentation/ Vendor management/ Performance optimization/ Change management MS Office applications Logical reasoning and Analytical thinking Qualifications Education Bachelor\'s Degree Financial Services background is an added advantage Experience Required/Preferred Years of Experience Description Required 2 - 12 Years\' Experience in Operations or a related Diversity Inclusion : This job posting is dedicated to individuals coming from the following communities: Neurodivergent, PwD (blindness, hearing impairment, locomotor disability, cerebral palsy, and orthopedically handicapped) and the LGBTQ individuals. If you identify with any of the following communities, please do not hesitate to register with a mention clearly while applying. Industry: Operations

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