Job Description

Company DescriptionWho We AreCint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world\'s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.We are feeding the world\'s curiosity!The Project Success Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global team, the Project Success Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities.Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company\'s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded. This position is remote.QualificationsRequired Qualifications

• BA/BS Degree
• Minimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines
• Proficient in Microsoft Excel and Google Suite
• Strong work ethic with self-motivated mindset and drive to achieve goals
• Ability to get on a call with the client and handle yourself professionally and competently
• Detail oriented, self-starter who is eager to learn new skills and concepts
• An innate sense of accountability, ability to provide proactive and thoughtful feedback
• Top quality and ability in written and oral communication in English, additional languages are highly beneficial
• High speed Internet connection to be able to communicate and conduct business worldwide

• Knowledge of the online market research ecosystem
• Knowledge of programmatic sampling
• Survey design experience in Qualtrics, Survey Monkey, etc.
• Market Research coursework or experience
• Microsoft Excel certification
• Statistical knowledge or working knowledge or SPSS, STATA, SAS
• Ability to speak other languages in addition to English

• Competitive salary, commensurate with experience
• Comprehensive training and opportunities for professional growth and promotion
• Worldwide exposure to the biggest companies in the market research industry
• Company-provided laptop and other facilities to enable work from home

Cint