Job Description

Roles and Responsibility Product Analyst Prepare Analytical and Business Performance Reports Delivering business critical MIS\'s incl. Product specific MIS Preparation of ad-hoc MIS\'s per business / product requirement Supplying necessary data packs for Exco / Board meetings Partner in Group / SCB India reporting Ensure effective and timely coordination with Dealing and Sales teams Coordination with Operations and other MIS teams across the Bank Identify trends and insights, and suggest optimisations to spend and performance based on the insights Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Support in preparing / validating FLIP scorecards and computations on monthly / quarterly basis Creating / publishing Internal Communications Support on NDPMS Strategy Participate in strategic intent of the organization in terms of client acquisition, activation and digitalization Prepare / collate data for utilisation in strategic presentation/notes for Group and Country Board. Contribute in establishing the key metrics to accurately define the competencies and skills required for each role/ business unit within the organization along with mapping the individual performance to set-up the KPI framework. Business Timely maintenance of relevant MIS and Reports and its day-to-day monitoring Dissemination of information to end-users - frontline, supervisors and central teams Provide status/progress reports of relevant activities and updates to Head-Products Improvement of work processes Processes Understanding of Clients and the teams Ensure analytics driven approach to acquire, activate and engage clients through physical and digital channels Good interpersonal skills with demonstrated abilities in networking with cross-functional teams Problem solving supported by both in and out of the box thinking Ensure service issues identified are managed appropriately across products. Risk Management To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity Adherence to all KYC, AML and other procedural requirements To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls and ensure maintenance of robust controls and monitoring actions. Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit. Act as OR coordinator for the section. To report Unit\'s OR issues and losses to UORM. To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management. To adhere to the agreed KCSA plans and approach and ensure no overdue KCSA. To identify and report all exceptions on non-compliance with standard controls. To identify and report all weaknesses inherent in the standard controls. To maintain proper record keeping on all KCSA related activities. To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions. To ensure satisfactory compliance reviews and audits on the conduct of KCSA and record keeping. To act as a back-up for the UORM if required. Governance Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change Regulatory & Business Conduct Display exemplary conduct and live by the Group\'s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Participate in the INDIA - CPBB - WM - SCSI - Products to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders MD & CEO - SCSI Head, WM - SCB Head - Products, SCSI Manager - Products & Digital, SCSI Manager(s) - Products / Digital / WM Proposition, SCB Head - Business, SCSI Head - Investment Strategy, SCSI Head - CFCC, SCSI Head - Risk, SCSI Head - Ops, SCSI COFO - SCSI Our Ideal Candidate Graduate 5 -10 years\' experience in BFSI industry (product/segment role preferred) Good grasp on brokerage and third party product management Good understanding of Capital Markets & Trading Products Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management. Role Specific Technical Competencies Products and Processes Analytical Thinking Data Governance Advanced Data Gathering, Analysis and Reporting Operational Risk Accuracy and Attention to Detail About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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