Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individuals passions, growth, wellbeing and belonging. Were a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact.Not ready to apply? Join our to get relevant job alerts straight to your inbox..Why Ciena:\xc2\xb7 We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.\xc2\xb7 We believe an inclusive, diverse, and barrier-free work environment makes for empowered and committed employees.\xc2\xb7 We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.\xc2\xb7 We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.\xc2\xb7 We know that financial security is important. We offer competitive salaries and incentive programs, RSUs (job level specific) and an employee share option purchase program.\xc2\xb7 We realize time away to recharge is important. We offer flexible paid time off!\xc2\xb7 Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.How You Will Contribute:As a Transportation and Trade Management Analyst at Ciena, you will report to Director , IT Applications and have a range of responsibilities in the OTM (Oracle Transportation Management) and GTM (Global Trade Management) space. Your role will involve both technical and functional aspects, including configuring and developing necessary functionality within the OTM GTM cloud based on the configuration specifications designed by Architects.You will work closely with the AMS (Application Management Services) team to ensure the maintenance of the functional production environment. This includes collaborating with the team to carry forward system changes and enhancements through to production. Additionally, you will be expected to build strong business relationships, gather and clarify requirements, configure the system, develop reports, and collaborate with other team members.To excel in this role, you should demonstrate capability in various areas, including building business relationships, gathering and clarifying requirements, system configuration, report development, and partnering with other team members to implement system changes and enhancements.Your contributions will be crucial in ensuring the smooth functioning of the transportation and trade management systems at Ciena..\xc2\xb7 OTM/GTM Analyst is expected to work with various stakeholder to understand problem/requirement to generate and maintain requirement documents.\xc2\xb7 OTM/GTM Analyst is responsible for assisting in configuration and development, testing various OTM/GTM modules.\xc2\xb7 OTM/GTM Analyst is responsible for participating in UAT and help test case execution, failure recording and debugging.\xc2\xb7 OTM/GTM Analyst is responsible for helping AMS team to implement data fixes and assists in data migrations.\xc2\xb7 OTM/GTM Analyst is responsible for supporting OTM/GTM quarterly upgrade cycles.What Does Ciena Expect of You?\xc2\xb7 Initiative - youre a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.\xc2\xb7 A customer first mentality - whats important to the customer is also important to you.\xc2\xb7 Agility - with an ability to flex between the strategic and tactical, you manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.\xc2\xb7 Communication expertise - you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.\xc2\xb7 The flexibility to work independently and as part of a broader team - you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.\xc2\xb7 Relationship builder - with a proven ability to influence at all levels, youre able to quickly develop trusted connections and get work done through others.\xc2\xb7 A commitment to innovation - you keep abreast of competitive developments and are always keen to formulate new ideas and problem solve.The Must Haves:\xc2\xb7 1-2 years of experience on OTM/GTM Cloud.o Should have working knowledge of Agent configuration.o Should have working knowledge on OTM/GTM logging and debugging.o Should have working knowledge on Data Management and OTM Integration.o Should have basic understanding of Base OTM GTM modules like Order Management, Shipment Planning, Party Screening, Transaction Management.\xc2\xb7 Demonstrated competency in SQL query design and performance tuning.\xc2\xb7 Able to identify functional/technical issues and takes ownership to close them or seeks escalation.\xc2\xb7 Ability to identify and resolve functional/technical issues independently or through escalation.\xc2\xb7 Excellent oral and written communication skills in English with ability to converse with business users/management and other technical and functional experts. Must becomfortable in managing these conversations using web conferencing tools and collaboration technology in multiple time zones and geographies, as majority of the users and team members will be outside India.\xc2\xb7 Should have analytical understanding and logical reasoning for problem resultion.\xc2\xb7 Bachelors degree in Computer Science, Engineering, Business, or IT related fields from a four-year college or university with 1 to 2 years related experience.Assets:\xc2\xb7 Additional competency in SQL query design and performance tuning\xc2\xb7 Knowledge on Oracle ERP.\xc2\xb7 Knowledge of XML/XSNot ready to apply? Join our to get relevant job alerts straight to your inbox.At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Ciena