Analyst Operations

Year    Pune, Maharashtra, India

Job Description


Job Summary:

  • Communicating with the customer/Adjuster to understand their requirement and meeting their needs, serves the customer with empathy; and follows up to ensure that customer needs have been met
  • Managing, researching on auto claims, working with highly complex customer/Adjuster communications, concerns, conflicts & issues.
Job Qualifications
  • Graduate or equivalent experience
  • Excellent customer service skills and a passion to help others
  • Ability to be a self-starter and work independently
  • Excellent time management skills
  • Claims background experience a plus
  • Strong geographic knowledge of surrounding area
  • Auto Technical or claims workflow experience is a plus
  • Critical thinking with the ability to make decisions with limited supervision
  • Strong organizational skills
  • Excellent oral, phone and written communication skills
  • Strong team skills are required
  • Strong computer, typing and grammar skills
We Offer
  • Competitive salary
  • Medical coverage
  • A culture of learning where you can expect to develop foundational skills for the future
  • Opportunities for both personal and professional development
  • Leadership teams that are communicative and engaged
  • Impactful work by serving customers and the community in times of need
  • Recognition and advancement opportunities
  • Learn more about Allstate benefits @ https://allstategoodlife.com

Allstate

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Job Detail

  • Job Id
    JD3208878
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year