Analyst - Occupancy Planning and ManagementAbout JLL:
Were JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If youre looking to step up your career, JLL is the perfect professional home. At JLL, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives, and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!What this job involves:
Support in the maintenance of accurate data in the CAFM/IWMS database application.Validate data to determine readiness for reporting and benchmarking.Support in the management of all administration forms and corresponding data elements including space categories, space types, organization hierarchy, capacities, etc.Ensure drawing and data standards are followed and document any account specific deviations from the standards.Coordinate with CAD/CAFM service vendors on drawing and system related support tasks.Manage user access for all modules of the space management technology.Serve as a technology trainer for both client users and the Occupancy Planning account team.Review data errors within portfolio and report on remediation in a regular QA cycle.Support in the addition or removal of buildings, floors, space and/or employee and organization data to reflect portfolio changes.Perform required data and drawing audits according to account procedures, including managing the schedule, results tracking and reporting.Process timely data corrections according to the client SLAs; coordinate required drawing changes with Global CAD team.Prepare, generate and publish standard reports on a weekly, monthly, and quarterly basis, including building, room and employee detail reports at the building, state, country, and/or regional level.
Assist with ad-hoc requests for queries from CAFM database on space and occupancy data as requested by client.Utilization of CAFM/IWMS database system includes-Report issues related to CAFM application to line manager/CAFM/IWMS Administrator.Report status, issues and concerns related to the overall use, functionality and performance of CAFM/IWMS to line manager / Occupancy Planning lead and perform testing of application hot fixes, and new enhancements and modifications as requested.Apply working knowledge of office space categorization principles (BOMA, OSCRE, etc.) including circulation, egress, common, core and amenity; and literacy in reading and interpreting floor plans, to the clients portfolio data.Every day is different, and in all these activities, wed encourage you to show your ingenuity.Managing people and operations.Youll need to establish a dynamic environment that promotes the sharing of ideas and employee growth, upholds the firms values and culture, and aligns with our purpose of shaping the future of real estate for a better world.The focus of the Occupancy Planning and Management Analyst role will be to support the management of the clients CAFM/IWMS system, space and occupancy data, and the analysis and development of space and occupancy reporting and dashboards. The role will collaborate and communicate with other members of the Workplace Agility occupancy planning team, project management and facilities management teams, and corporate real estate and client partners in order to provide space data and occupancy metrics that contribute to delivering global occupancy and real estate decisions and strategies.The Occupancy Planning and Management Analyst will be supporting in the delivery of accurate data, drawings and reporting within the client portfolio using a CAFM/IWMS database system and other tools. They will process updates of space and people data, perform data and drawing audits, and participate in data governance programs. The Space Data Management Analyst will be assisting with the validation of space and occupancy data and report out on occupancy metrics including supply/demand, vacancy, density, utilization, and cost metrics. The Candidate will act as a point of contact for database and drawing questions concerning their assigned portfolio. This position will require collaboration with team members not under direct management or supervision including occupancy planners, project managers, facilities manager, the CAFM technology team and the Global CAD services team.Through the team workflow tools, provide Quality Assurance checks and management of tasks, which include:
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