Job Description

About MUFG Global Service (MGS)MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.For more informatAbout Us:
MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges. For more information, visitMUFG Global Service Private Limited:Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia PacificAbout the Role:Position Title: User Access ManagementCorporate Title: AnalystReporting to: Vice PresidentLocation: BengaluruJob Profile:

• The IRMD User Access Management Analyst oversees is part of the User Access Management team to deliver key activities in the department relating to User ID controls and governance in order to mitigate IT risk to MUFG Bank across Asia Pacific region. This position is responsible for the access control domain and ensures alignment with the overall global access management strategy.

Customer:

• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
• Work in partnership with various departments to support the implementation of global, regional and local projects, providing user administration support for user ID and access control.
• Work closely with Security Officers and IAMS Support Team to ensure that access control requests are executed accurately and in a timely manner.
• Ensure user access request is tracked, follow-up and completed on based on pre-defined agreed service level agreement.
• Ensure timely escalation, resolution and closures of tickets are performed within SLAs.

People:

• Support, coach and guide less experienced team members.
• Act as a role model to team members and adhere to all company policies / guidelines.
• Assist as necessary during Team Leads absence.

Other / Control:

• Subject matter expert on user access administration.
• Perform impact analysis on IT access control from user administration perspective to support any re-structuring changes in the Bank.
• Accountable for ensuring the user access request are fulfilled within operationally agreed targets during the approved service hours.
• Support new systems onboarding and enhancements to ensure relevant user administration requirements are fulfilled to conform with ISSP.
• Responsible for ensuring that both project and BAU work activities are maintained within agreed service and operating level.
• Ensure the team has a strong service delivery mindset by placing customer service, responsiveness and risk mitigation as primary focus.
• Responsible for ensuring that access control requests are executed correctly by following strictly to the established operating manual.
• Develop recommendations for continuous improvement and support implementation.
• Support and facilitate audit activities.
• Adhere to all companies policies as well as guidelines.
• Support User Acceptance Testing for new & systems enhancement.
• Support regional Identity Access Management (IAMS) implementation / enhancement for branch improvement initiative.
• Support and response to user access administration and IAMS access related enquiries.
• Collaborate with other teams to eliminate security threat / resolve security incident detected.
• Stay abreast of the industry information security trends, security threat environment, risk trends, technology developments and relevant laws and regulations.

Job Requirements:

• Technology savvy and able to navigate different user interfaces across different applications with ease
• Hands-on experience with Identity Access Management solutions such as OIG, OIM, One Identity, Savyint, Sailpoint & etc. will be added advantage.
• Prior experience or exposure to the banking or finance industry, with good understanding of corporate banking products and services will be added advantage.
• Strong communication skills to collaborate with Head Office, regional and branch offices.
• Self-driven and independent, with good attention to detail and quality.
• Good time management and organization skills to manage regular inflow of tasks and tickets
• Willing to take on new tasks and initiatives to contribute towards continuous improvement.
• Minimum 2-5 years of experience and work experiences in Identity Access Management domain

Equal Opportunity Employer:The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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