Job Description

:Role Proficiency:Perform analysis research and find resolution of business problems under guidance.Outcomes: * Work with cross functional teams to gather and analyse information and recommend solutions

• Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
• Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
• Recognize and maintain confidential information

Measures of Outcomes: * Quality of research and analysis

• # of solutions recommended
• # of new systems or processes recommended
• Accuracy of reporting and MIS

Outputs Expected:Operations Responsibility: * Collect and analyze information on specific business problems or proceduresrecommend solutions
as required * Develop and maintain performance reports and consult with management about formatdistribution
and purpose * Review management reports and make specific suggestions based on the report

• Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process

Skill Examples: * Strong analytical and problem solving skills

• Must be a self-starter and quick learner
• Ability to work in a team environment
• Strong written and oral communication skills
• Ability to handle pressure and setbacks
• Adaptability
• Ability to meet deadlines and manage multiple priorities
• Ability to maintain confidentiality of information
• Should be an extrovert

Knowledge Examples:

• Good understanding of IT industry
• Experience with MS Word Excel PowerPoint and MS Visio

Additional Comments:Compliance Team Member is looking for a candidate to join its Compliance team. This individual will work closely with the Offshore Compliance Manager, the Chief Compliance Officer and other team members to continue to develop the Compliance Program while successfully supporting business owners including assisting with customers\xe2\x80\x99 compliance requirements, providing vendor oversight and helping auditors conduct internal and external auditing activities. This position requires an in depth understanding of all aspects of US health plan operations and the role compliance plays in supporting the business. Candidates must have excellent written and verbal communication skills and the ability to create and nurture internal and external business relationships. You are an excellent problem solver who has the ability to quickly grasp the needs of an internal Account and/or Project Manager/account team and/or customers and work with them to resolve potential challenges. Ideally your goal -- in addition to successfully completing deliverables -- will be to help safeguard Health and customer compliance activities. This position includes a range of responsibilities that will give you the opportunity to utilize and expand upon your compliance and US health plan knowledge and expertise. These responsibilities include: \xe2\x80\xa2 Successfully work on an individual basis and as a team member to implement and sustain a compliance infrastructure that supports Health business. \xe2\x80\xa2 Oversee and coordinate end to end SOC1, SOC2 and HITRUST audits with the external auditing agency and account teams. \xe2\x80\xa2 Plan and lead internal audits and risk assessments that will confirm Health alignment to contractual obligations, HIPAA safeguards and other privacy and security controls. \xe2\x80\xa2 Participate extensively in account level audits conducted by customers or their third-party representative. \xe2\x80\xa2 Work with internal and external partners to investigate potential privacy/security risks, incidents, identify root cause (RCA), develop, and oversee implementation of Corrective Action Plans (CAPs) to their completion. \xe2\x80\xa2 Rich experience in creating HIPAA Policies, Processes and SOPs \xe2\x80\xa2 Support the account teams in tracking and adhering to contractual obligations. \xe2\x80\xa2 Assist in developing training courseware for Compliance programs and work with external vendors to rollout the training courses. \xe2\x80\xa2 Perform other duties and special projects as assigned. Required Skillset: \xe2\x80\xa2 A minimum of 4-5 years\xe2\x80\x99 IT experience \xe2\x80\xa2 A minimum of 2 years\xe2\x80\x99 experience in Healthcare Compliance \xe2\x80\xa2 A minimum of 2 years\xe2\x80\x99 experience in performing internal audits (Compliance audits, security audits) & coordinating external audits (SOC 1, SOC 2, HITRUST etc.) and the ability to present results of the audit. \xe2\x80\xa2 Good domain knowledge of US Healthcare \xe2\x80\xa2 Excellent verbal and written communication skills \xe2\x80\xa2 Ability to work efficiently as a team and collaborate with account teams. \xe2\x80\xa2 The ability to concurrently oversee compliance activities for multiple accounts/vendors and meet stated deadlines \xe2\x80\xa2 Problem-solving and conflict resolution capabilitiesSkills:Compliance,Healthcare,Communication,AuditAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world\xe2\x80\x99s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients\xe2\x80\x99 organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact\xe2\x80\x94touching billions of lives in the process.

UST