Job Description

Cash management (incl. preparation of payments, monthly cash balances reporting) xefx82xb7 Day to day accounting and reporting for various companies of our investments xefx82xb7 Preparation of financial statements and audits coordination (drafting Financial statement, ticking figures and notes, support in audit requests, confirmations etc.) xefx82xb7 Preparation of financial information / analysis as required xefx82xb7 Assistance & coordination with preparation of Income Tax & VAT returns, and other tax compliance reporting (such as FATCA, CRS, Withholding tax) xefx82xb7 Implement & maintain electronic & hardcopy files and keeping the database up to date (supplier acceptance and vendors list) xefx82xb7 Preparation of BCL and CBCr reporting xefx82xb7 Support AML / KYC files and ensure coordination with US ops team xefx82xb7 Support in drafting legal and compliance documentation xefx82xb7 General coordination for transactions occurring at Luxembourg companies' level xefx82xb7 Assist the Board of Managers by providing them with the necessary information / documentation xefx82xb7 Participate in the process documentation efforts and creation of SOPs. xefx82xb7 Identify process gaps and initiate process improvement projects. Desired Candidate Profile: xefx82xb7 University Degree in Accounting, Economics or Finance xefx82xb7 Advanced knowledge of MS Office tools. xefx82xb7 Very good written & spoken communication skills, fluent in English. French is considered as an asset. xefx82xb7 Good analytical & problem-solving skills. Pro-active & Positive attitude. xefx82xb7 Ability to work efficiently and effectively in a team. xefx82xb7 Excellent customer facing skills and ability to build rapport with clients. xefx82xb7 Strong knowledge of Fundamental Accounting/General Accounting xefx82xb7 General understanding of Investment Banking terms i.e. Capital Markets, Private Equity, Mutual Funds, Hedge Funds, Real Estate Funds xefx82xb7 General understanding and hands on experience of Private Equity, Real Estate, Hedge Fundxcdx8fCash management (incl. preparation of payments, monthly cash balances reporting) xefx82xb7 Day to day accounting and reporting for various companies of our investments xefx82xb7 Preparation of financial statements and audits coordination (drafting Financial statement, ticking figures and notes, support in audit requests, confirmations etc.) xefx82xb7 Preparation of financial information / analysis as required xefx82xb7 Assistance & coordination with preparation of Income Tax & VAT returns, and other tax compliance reporting (such as FATCA, CRS, Withholding tax) xefx82xb7 Implement & maintain electronic & hardcopy files and keeping the database up to date (supplier acceptance and vendors list) xefx82xb7 Preparation of BCL and CBCr reporting xefx82xb7 Support AML / KYC files and ensure coordination with US ops team xefx82xb7 Support in drafting legal and compliance documentation xefx82xb7 General coordination for transactions occurring at Luxembourg companies' level xefx82xb7 Assist the Board of Managers by providing them with the necessary information / documentation xefx82xb7 Participate in the process documentation efforts and creation of SOPs. xefx82xb7 Identify process gaps and initiate process improvement projects. Desired Candidate Profile: xefx82xb7 University Degree in Accounting, Economics or Finance xefx82xb7 Advanced knowledge of MS Office tools. xefx82xb7 Very good written & spoken communication skills, fluent in English. French is considered as an asset. xefx82xb7 Good analytical & problem-solving skills. Pro-active & Positive attitude. xefx82xb7 Ability to work efficiently and effectively in a team. xefx82xb7 Excellent customer facing skills and ability to build rapport with clients. xefx82xb7 Strong knowledge of Fundamental Accounting/General Accounting xefx82xb7 General understanding of Investment Banking terms i.e. Capital Markets, Private Equity, Mutual Funds, Hedge Funds, Real Estate Funds xefx82xb7 General understanding and hands on experience of Private Equity, Real Estate, Hedge Fundxcdx8fDeliver excellent customer service through effective diagnosis and troubleshooting of client queries

• Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
• Assist clients with navigating around product menus and facilitate better understanding of product features
• Troubleshoot all client queries in a user-friendly, courteous and professional manner
• Maintain logs and records of all customer queries as per the standard procedures and guidelines
• Accurately process and record all incoming call and email using the designated tracking software
• Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business
• Organize ideas and effectively communicate oral messages appropriate to listeners and situations
• Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

xcdx8fBuild capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

• Undertake product trainings to stay current with product features, changes and updates
• Enroll in product specific and any other trainings per client requirements/recommendations
• Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
• Update job knowledge by participating in self learning opportunities and maintaining personal networks

xcdx8fDeliver
No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completedIf you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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