Job Description

:

Manage the delivery of Global Mobility expatriate operations (expatriate on-boarding, off-boarding & on-going activities) for locations as per agreed service level agreements.

This includes:

• Assigning of BAU work to team members through requests received in the email inbox.
• Be a subject matter expert and responding to queries.
• Accuracy in processing in line with SOPs with no errors.
• Identify & escalate all error/exceptions on identification.
• Responds to routine queries/complaints
• Be audit focused in all BAU activities.
• Comply with the firm\'s policies & SOPs.
• Navigates systems quickly and accurately
• Identify opportunities for process efficiency & implement in a controlled manner
• Exhibit effective communication with key stakeholders.
• Thorough knowledge of function and related check points.

Education & Experience:

• Graduate, preferably in Commerce

Skills & Experience: * 4+ years working experience overall in an operations environment. Experience in Global Mobility will be an added advantage.

• Good at data processing and calculations
• Efficiency and comfort of working in MS Excel
• Ability to work in a deadline driven environment
• Works well in teams
• Good written & spoken communication skills in English
• Has sensitivity and ability to maintain and manage confidential data in a secure manner, with alertness to notice and question exceptions
• Has a client servicing focus
• Has analytical ability, takes initiative and innovates.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

JPMorgan Chase