Analyst – Colleague Technology Support Services

Year    Mumbai, Maharashtra, India

Job Description


We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plcs ambition to be the best loved and most successful savings and investments company in the world.Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.Primary Key Responsibilities (Top 3-5 KRA)

  • Manage invoice payment process & simplify current process for Enterprise Technology contracts to ensure prompt invoice payment and time savings.
  • Manage and develop relationships with suppliers, and engage with cross functional team to ensure quality services and timely payment of invoices.
  • Coordinate with vendors, internal teams, and management to address and escalate vendor issues promptly.
  • Prepare and review purchase requisitions (PR) (Quote & SOW).
  • Review and receipt supplier invoices and track expenditure against approved budget.
  • Assisting the management and providing support to key contracts. (Notably, corporate mobile phones, network suppliers, and other IT expenses.).
  • Support project related activities within CTS area.
Additional Responsibilities :
  • Work with various teams to develop processes to support consumption reduction
  • Perform ad hoc IT and other activities to support the Team
  • Prepared and developed various MI reports for the business.
  • Working with the Nexthink team to help it develop its use to support consumption reduction
  • Contribute to the development and support of the CTS Project Management Tool
Knowledge, Skills, Experience & Educational QualificationKnowledge & Skills (Must Have) :
  • Collaborating within a team fosters confidence and enhances communication skills.
  • Procurement tool such as Oracle Fusion .
  • Ability to work on own initiative.
  • Advanced Microsoft Excel user.
  • Have a good working knowledge of financial processes.
  • Experience working with IT service management tools such as ServiceNow.
  • Experience working with financial data and must be able to perform financial analysis and reconciliations.
Knowledge & Skills (Additional) :
  • Well organized: Someone who knows how to manage their workload, cope with multiple priorities, and organize their days and week effectively.
  • Good communication and quick to learn. You understand things quickly, can take on feedback and understand how to explain complex concepts and products to stakeholders.
  • Strong numerical and analytical abilities.
Experience:Minimum 3- 4 years experience in a similar roleEducational Qualification:
  • Graduate in any discipline
  • Technology or Finance related degree - Desirable but not essential
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G

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Job Detail

  • Job Id
    JD3434374
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year