Job Description

As a Claims Analyst, you xe2x80x98ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of businesses. The emphasis of your job is on reviewing claims filled by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies. It also entails maintaining updated records and preparing required documentation.DISCOVER your opportunityWhat will your essential responsibilities include?xc2xb7 Ensure eligibility for claims is reasonable and correct by analyzing claims and supporting documentation.xc2xb7 Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details etc. in Legacy as well as new environment called Global Claim System (GCS).xc2xb7 Collect accurate information and documents to proceed with a claim.xc2xb7 Liaising with Claim handlers onshore, brokers and underwriters.xc2xb7 Manage all administration aspects of the claim.xc2xb7 Adhere to legal requirements, industry regulations and customer quality standards set by the company.xc2xb7 Ensuring good customer service for the clientYou will report to the Deputy Manager, Claims.QualificationsWexe2x80x99re looking for someone who has these abilities and skills:Required Skills and Abilities:xc2xb7 Graduate/Postgraduate in any discipline, preferably insurance.xc2xb7 Managing assigned claims across multiple jurisdictions and being involved in all phases of a claim life cycle, including investigation, evaluating damages, establishing claim resolution strategy and claim closure.xc2xb7 Coordinating and managing communication with internal and external stakeholders (i.e., brokers, vendors, underwriting, credit control) to ensure highest level of customer service.xc2xb7 Exhibiting and promoting excellent customer service skills.xc2xb7 Complying with claim handling guidelines and principles.xc2xb7 Manage claims portfolio and look to become domain expert on various lines of business and have good understanding of the product to drive better claims outcome, driving excellent service.xc2xb7 Ensuring that claim files are properly documented to reflect key information, activities, and decisions.xc2xb7 Constantly elaborating existing processes and looking for improvement opportunities. Getting involved in testing and sharing results.Required Skills and Abilities:xc2xb7 French Linguist.xc2xb7 Excellent communication/interpersonal/analytical skills.xc2xb7 Detail Oriented.xc2xb7 Proficient in MS Excel, MS Word, MS PowerPoint.xc2xb7 Problem-solving attitude, great work organization skills.xc2xb7 Should be able to adhere to established processes and procedures.xc2xb7 Should have a pronounced focus on customer service and the ability to prioritize their workload in a methodical manner.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we donxe2x80x99t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business xe2x88x92 property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more atInclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thatxe2x80x99s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Itxe2x80x99s about helping one another xe2x80x94 and our business xe2x80x94 to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at . AXA XL is an Equal Opportunity Employer.SustainabilityAt AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called xe2x80x9cRoots of resiliencexe2x80x9d, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society xe2x80x93 are essential to our future. Wexe2x80x99re committed to protecting and restoring nature xe2x80x93 from mangrove forests to the bees in our backyard xe2x80x93 by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Wexe2x80x99re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XLxe2x80x99s xe2x80x9cHearts in Actionxe2x80x9d programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day xe2x80x93 the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

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