At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. Were looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. Were looking for people who are determined to make life better for patients around the world. Lilly, is made up of a talented diverse team employees who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself! Organization Overview:
As a key member of the GBS Capabilities Optimization and Automation Solutions team, this role will support the nurturing of a mindset of ongoing innovation and process optimization across the Global GBS locations. This role will closely partner with the automation and Analytics teams within the broader Optimization and Automation solution team to leverage and align those with those capabilities to deliver measurable improvements. The role will also build strong networks with key business partners to ensure alignment with functional strategic objectives in the optimization area.
Responsibilities:

• Work with multiple stakeholders including functional leadership to support our innovation platform which underpins our innovation strategy
• Support the continued rollout of our innovation platform, by setting up the functional specific features and users, customizing the site, and coordinating the site launch for the function. This role will generate reports and other types of site data and enables additional features when appropriate.
• Develop & maintain effective communication with our process innovation champions across geographies to underpin the overall optimization culture and manage ideas and opportunities through prioritization to completion and validation.
• Support specific strategic optimization projects across all phases of a comprehensive process redesign, such as data gathering, baselining, root cause analysis, quantitative and qualitative analysis, data modelling, future state design, implementation, and validation of results.
• Influence decision making ensuring key success criteria on optimizations have been reviewed and aligned on. Work with partner functions in recommending the best options to stakeholders and gaining alignment on initiative prioritization.
• Keep an external view to learn from other companies across pharma and beyond.

Basic Requirements:

• Bachelors degree and equivalent 2+ years work experience, preferred.
• Proven organizational change management experience a
• Strong interpersonal, relationship building, and influencing skills; ability to manage pressure and conflicting demands. Ability to build effective networks across functions, organizations, job levels and geographies.
• Self-motivated professional with excellent customer service and strong working/team building relationship skills.
• Demonstrates good judgment and is solution orientated.
• Ability to work independently and within a team environment.
• Strong Communication skills to interact with all levels of an organization.
• Attentive to details to ensure compliance and accurate reporting.
• Flexibility in adapting to a non-routine and fast paced environment.

High self-awareness and ability to operate effectively in a multi-cultural and multi-lingual environment, strong communicating skills essential.

• Self-motivated, with a passion for continuous improvement and an ability to influence at all levels.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively Lilly) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly